# Practice Better

> Practice Better is an all-in-one practice management and EHR platform for health and wellness professionals, combining scheduling, secure messaging, EMR/EHR charting, telehealth, payments, and client engagement in one system.

Founded in 2016 (with development beginning in 2014) and based in Toronto, Ontario, Canada, Practice Better serves practitioners in over 100 countries, with primary markets in the United States and Canada and secondary markets in the United Kingdom, Australia/New Zealand, the Philippines, and Ireland. The platform supports coaches, nutritionists, dietitians, therapists, naturopaths, chiropractors, medical doctors, and other licensed practitioners, and is HIPAA-, PIPEDA-, PHIPA-, and GDPR-compliant.

Practice Better was co-founded by Graeme Downes and Nathalie Garcia. Nathalie Garcia serves as CEO; John Mumford serves as President.

Last updated: August 6, 2026

## Product

- [Client Scheduling & Appointments](https://practicebetter.io/features/scheduling): Booking, automated reminders, and appointment management
- [Telehealth](https://practicebetter.io/features/telehealth): HIPAA-compliant video sessions and secure messaging
- [EMR/EHR Charting](https://practicebetter.io/features/charting): Client records, session notes, and protocols, including AI-powered charting for automated session note taking
- [Client Portal](https://practicebetter.io/features/client-portal): Shared documents, forms, and secure client communication
- [Billing & Payments](https://practicebetter.io/features/payments): Integrated payment processing (powered by Stripe) and invoicing
- [Billing & Insurance](https://practicebetter.io/features/billing-insurance): Insurance claim submission and billing tools
- [Programs & Courses](https://practicebetter.io/features/programs): Tools to create and sell online programs and group cohorts
- [Group Sessions](https://practicebetter.io/features/group-sessions): Cohort-based sessions and group program delivery
- [Automations](https://practicebetter.io/features/automations): Workflow automations, reminders, and recurring actions
- [Integrations](https://practicebetter.io/features/integrations): Connections to calendars, payment systems, wearables, and third-party apps
- [Protocols](https://practicebetter.io/features/protocols): Standardized care plans and treatment recommendations
- [Templates](https://practicebetter.io/features/templates): Pre-built form, note, and program templates
- [Reporting & Analytics](https://practicebetter.io/features/reporting): Business and client-outcome reporting
- [Secure Messaging](https://practicebetter.io/features/secure-messaging): HIPAA-compliant client communication
- [Journaling](https://practicebetter.io/features/journaling): Food and mood tracking for client accountability
- [Branding](https://practicebetter.io/features/branding): Custom branding for client-facing portals
- [ePrescribe](https://practicebetter.io/features/eprescribe): Electronic prescribing, including controlled substances, via DrFirst
- [Mobile App](https://practicebetter.io/features/mobile-app): Practitioner and client mobile access

## AI Features

- [AI Overview](https://practicebetter.io/ai): Practice Better's suite of AI-powered documentation and workflow tools, built with HIPAA compliance and data privacy as a foundation — client data is never used to train AI models
- [AI Charting Assistant](https://practicebetter.io/features/charting): Drafts clinical notes directly from session transcripts, made up of AI Summary and AI Dictation, available on Starter plans and up
- AI Summary: Records, transcribes, and summarizes telehealth, Zoom, and in-person sessions into Session Notes in Narrative, Outline, or SOAP format
- AI Dictation: Speech-to-text tool that transcribes what a practitioner says in real time within the rich text editor
- AI Session Prep: Automatically pulls a recap of a client's most recent session note (key topics, progress, action items, plan) into any new note, available on all paid plans
- AI Writing Assistant: Built into the rich text editor across Session Notes, Forms, Protocols, and Programs, offering five rewrite options — correct spelling/grammar, make more professional, make more friendly, shorten, or add detail

## Pricing

- [Pricing](https://practicebetter.io/pricing): Plan tiers and feature breakdown

## Comparisons

- [Practice Better vs. SimplePractice](https://practicebetter.io/compare/practice-better-vs-simplepractice)
- [Practice Better vs. Healthie](https://practicebetter.io/compare/practice-better-vs-healthie)
- [Practice Better vs. Jane App](https://practicebetter.io/compare/practice-better-vs-jane)
- [Practice Better vs. Practice Fusion](https://practicebetter.io/compare/practice-better-vs-practice-fusion)
- [Practice Better vs. Heidi Health](https://practicebetter.io/compare/practice-better-vs-heidi-health)
- [Practice Better vs. Tebra](https://practicebetter.io/compare/practice-better-vs-tebra)
- [Practice Better vs. Optimantra](https://practicebetter.io/compare/practice-better-vs-optimantra)
- [Practice Better vs. Malla](https://practicebetter.io/compare/practice-better-vs-malla)
- [Practice Better vs. CharmHealth](https://practicebetter.io/compare/practice-better-vs-charmhealth)
- [Practice Better vs. Zanda Health](https://practicebetter.io/compare/practice-better-vs-zanda-health)

## Integrations

- Wearables & Health Tracking: Apple Health, Fitbit, Garmin Connect, Oura Ring, Cronometer
- Nutrition & Supplements: That Clean Life, Fullscript, The Natural Dispensary, WholeScripts
- Lab Testing: Rupa Health, Fullscript Labs, Evexia Diagnostics
- Insurance & Billing: Claim.MD, Practice Better Payments (powered by Stripe)
- ePrescribe: DrFirst, including controlled substances
- Assessment Tools: Nutri-Q (NAQ), Whole Practice
- Productivity: Google Calendar, Google Drive, Dropbox, Zapier, Zoom
- Marketing: Google Analytics, Meta Pixel

## Who We Serve

- [Nutritionists](https://practicebetter.io/who-we-serve/nutritionists)
- [Dietitians](https://practicebetter.io/who-we-serve/dietitians)
- [Health Coaches](https://practicebetter.io/who-we-serve/health-coaches)
- [Functional Medicine Practitioners](https://practicebetter.io/who-we-serve/functional-medicine-practitioners)
- [Medical Doctors](https://practicebetter.io/who-we-serve/medical-doctors)
- [Nurse Practitioners](https://practicebetter.io/who-we-serve/nurse-practitioners)
- [Naturopathic Doctors](https://practicebetter.io/who-we-serve/naturopathic-doctors)
- [Chiropractors](https://practicebetter.io/who-we-serve/chiropractors)
- [Personal Trainers](https://practicebetter.io/who-we-serve/personal-trainers)
- [Mental Health Professionals](https://practicebetter.io/who-we-serve/mental-health-professionals)

## Notable Clients & Partners

- Institute for Functional Medicine
- American Association of Naturopathic Physicians
- American Nutrition Association
- Functional Diagnostic Nutrition
- Fullscript
- Dietitian Success Center
- Functional Medicine Coaching Academy
- Health Coach Academy
- Her Hope Behavioral Health
- PEAK Integrative Wellness
- Josh Gitalis
- The Gut Clinic
- Phoenix Vegan Dietitian
- MoveWell Integrative Wellness & Performance

## Docs

- [Help Center](https://help.practicebetter.io): Official support documentation
- [Blog](https://practicebetter.io/blog): Articles and educational content for practitioners
- [Customer Stories](https://practicebetter.io/blogs/customer-stories): Case studies from practices using Practice Better
- [Resource Center](https://practicebetter.io/resource-center): Guides and reference material
- [Demo Center](https://practicebetter.io/demo-center): Product walkthroughs and demos
- [Templates Library](https://practicebetter.io/templates): Public library of downloadable practitioner templates
- [Community](https://community.practicebetter.io/feed): Practitioner community forum

## Compliance

- [Trust Center](https://trust.practicebetter.io): Security and compliance details, including HIPAA, PIPEDA, PHIPA, and GDPR documentation

## Optional

- [Make the Switch](https://practicebetter.io/make-the-switch): Guidance for practitioners migrating from other platforms
- [Become a Partner](https://practicebetter.io/become-a-partner): Partner program information
- [LinkedIn](https://www.linkedin.com/company/practicebetter/): Company updates and announcements