Customers’ Favorite Practice Management Software Features of 2023
December 19, 2023
December 19, 2023
If you’ve ever visited our About Us section you’ll see a promise stamped right at the top of the page.
You’re committed to rebalancing the health and wellness of your clients.
We’re committed to helping you get there.
We take this commitment very seriously. And because we’re a platform built by practitioners, for practitioners, we’ve walked in your shoes. So, we make sure to evaluate every new feature through the lens of whether it will simplify how you run your business and increase your impact.
Of all the practice management software features Practice Better added in 2023 we were curious which ones were the favorites. So, we went right to the source: our community of dedicated practitioners. Their top five picks are summarized below.
If you’re an existing Practice Better customer, we hope you are finding these features useful in your day-to-day business. For those who aren’t a part of our Practice Better community yet – welcome! If you’re looking for a better way to scale your practice on your terms, read on to learn how our practice management software can help you work more efficiently, support clients better, and unlock your growth potential.
If you’re a Practice Better customer, you’ve likely seen that we added two new features at the end of this year. They weren’t included in our survey because they were released in December, but we know they’re already a hit with our customers.
Our integration with That Clean Life allows our customers to insert their nutrition plans right into the Practice Better platform. Adding recipes, collections, and templates right into a Protocol or Program saves valuable time for both practitioners and their clients.
Check out the demo video here:
Tired of spending countless hours finishing your paperwork? The AI Charting Assistant helps you focus on your clients, not your notes, saving precious time in the process. The AI Charting Assistant adds summaries in the format of your choosing (narrative, point-form, or SOAP notes) right to your client notes.
Here’s the demo video:
On a scale of “oops” to “I feel the overwhelming urge to ugly-cry,” losing your unsaved notes is right up there with accidentally dropping your car keys down a sewer grate.
That’s why our practitioners love the Autosave and Version History features, which work with notes, protocols, forms, and program modules.
How it works: Practice Better automatically keeps track of updates whenever you save your changes. To restore a version from the last 60 days, navigate to the Notes or Protocols section of a client’s file and click the More Options menu, which is indicated by three dots. Select View version history.
Choose from the list of versions displayed. You can also restore deleted resources from your Settings & Preferences > Activity page.
Why our community loves it: If you’ve ever worked in Google Docs, you’ll know how awesome it is to have access to your version history. This practice management software feature is invaluable for those times you want to compare present work to past or even go back in time and revert to a previous copy of your work.
Sure, you could set a timer or alarm on your smartphone to track the length of a telehealth session or to remind you to end on time. But it’s far more convenient to let your practice management software automatically do it for you.
How it works: Practice Better tracks the length of a telehealth session based on when you start and end it. You simply click the Start Session button at the beginning and End Session button when it’s over.
If you’re using Zoom, the duration of sessions is also auto-calculated according to when you start and end the meeting.
Why our community loves it: Having an accurate session duration displayed on your screen helps to keep you organized and running on time:
Tracking the data generated by wearables is a proven way to elevate your client care. So, it’s no wonder that our community collectively cheered when we introduced our Apple Health app integration in May.
How it works: This integration syncs the health data in a client’s Apple Health app directly into the Lifestyle Journal in Practice Better. This includes data from other wearables linked to the Apple Health app, like the Oura Ring or Garmin Smartwatch.
Why our community loves it: The benefits of the Apple Health app integration are impressive:
Getting paid shouldn’t be the hardest part of your job. Practice Better Payments streamlines the process by integrating billing and payments right into your Practice Better account.
How it works: Practice Better Payments is powered by Stripe, but it’s different from the previous Stripe integration some of our customers used for payments. Stripe still handles the secure processing, transmission, and storage of sensitive payment information, but you no longer have to log in to a separate account to manage your payments and transaction data. Everything is now accessible through your Practice Better portal.
Any customer can sign up for a Practice Better Payments account if they are in a Stripe-supported country.
Why our community loves it:
You can also set up flexible payment plans if you’re on the Pro, Plus, or Team plan. And if you see clients face to face, you can use the Practice Better terminal reader to accept in-person payments via credit card, debit card, Apple Pay, and Google Pay.
Have more questions? Check out our comprehensive Practice Better Payments FAQ.
Your schedule is busy, so you should be able to customize your calendar to suit your needs. Our community appreciates the ability to set a custom description and color for 1:1 session availability.
How it works: You can easily edit your availability and color choice in My Availability and My Schedule > My Calendar.
You can also set up a default service method when booking sessions on behalf of clients – In Person, Online/Video Chat, By Phone or a combination of the three.
It shows in-person sessions associated with the color blue.
Why our community loves it:
Associating a custom color and description with your 1:1 session availability makes it super simple to differentiate between your availability slots.
This article only skims the surface of the robust practice management software features offered in the Practice Better platform. You can take all the features and functionality in the platform for a test drive by taking advantage of a 14-day free trial.
If you’ve only got a few minutes (9 minutes and 31 seconds, to be specific) check out a quick 10-minute walk-through video.
If you’d like to browse the full list of the new and upgraded Practice Better features for 2023, check out our Release Notes.
Practice Better is the complete practice management platform for nutritionists, dietitians, and wellness professionals. Streamline your practice and begin your 14-day free trial today.
Published December 11, 2023
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