Features / Secure Messaging
Woman messaging on phone

Stay organized and in the know

Stay in control of the conversation with a single source for client dialogue and HIPAA-compliant messages.

Product snippet messaging conversation

Stay organized and in the know

Stay in control of the conversation with a single source for client dialogue and HIPAA-compliant messages.

  • Communicate

    Message directly with clients from your website portal or app.

  • Simplify

    Streamline client messages using secure chat.

  • Track

    Use read receipts to know for certain that your message has been received.

Keep the lines of communication open on your terms

Help clients stay in touch and up to date on their care through a secure hub that protects their privacy and your boundaries.

Product snippet schedule message

Keep the lines of communication open on your terms

Help clients stay in touch and up to date on their care through a secure hub that protects their privacy and your boundaries.

  • Stay in control

    Use auto responders to set expectations and establish guardrails.

  • Plan ahead

    Schedule messages to be sent at a later time.

  • Set preferences

    Choose how and when to be notified of messages.

Chat 1:1 or in a group

Curate a supportive community by setting up a secure group chat for clients.

Product snippet chat

Chat 1:1 or in a group

Curate a supportive community by setting up a secure group chat for clients.

  • Unite

    Bring together clients enrolled in specific programs or who share similar health goals.

  • Organize

    Pin posts in a group chat, @ mention participants, and even lock a chat to prevent new posts.

  • Integrate

    Add a group chat to online programs with just a few clicks.

Collaborate with colleagues

Team members can correspond with each other, share resources, and be invited into group chats with other clients.

Product snippet select team members
“I love the Secure Chat feature, it’s so easy and convenient for clients to ask me quick questions when they pop up or they are at the grocery store. It really helps them feel supported.”
Nishta Saxena

Nishta Saxena

Registered Dietitian

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