We’re optimistic about the potential for AI to help health and wellness professionals have an even greater positive impact on their clients’ lives. We also recognize that this field of technology is new and evolving rapidly. Working with AI comes with many challenges and opportunities. So we’re approaching this work with consideration and care.
Read more about our commitments to our customers below. ↓
We’re building the world’s first AI-empowered EHR because we believe that AI can empower humans to do what humans do best: help people live healthier lives.
AI is already woven into our daily lives. From spam filters in our inbox, to traffic predictions in our GPS tools, to the personalized suggestion in our streaming video feed, AI is already helping us work smarter, live better, and enjoy more of the things that we love.
AI is already powering advances in healthcare. AI helps us diagnose diseases with faster and more accurate image analysis. It powers wearable devices like Garmin, Fitbit, and Ouras that monitor health metrics, providing insights to users and helping them reach their health goals.
Health and wellness practitioners have increasingly started using AI to ease the burden of taking notes during client sessions, by using voice recognition software to transcribe conversations, summarize topics, and capture next steps.
That’s just one way in which AI is helping practitioners better serve their clients; AI listens closely and takes care of the manual data entry, while practitioners give their clients their full attention and expertise.
We believe we’re only at the very beginning of our journey with AI. There are many more ways we can be using AI to save time, prevent burnout, and help humans do what humans do best.
We’re building that future, right now, with you.
Responsible AI means we build AI into our tools and workflows based on ethics, not expediency. We believe that AI is best used to assist and accelerate human work where it’s helpful and transparent, and where its work can be checked and confirmed by human eyes.
“No client data is ever used to train models for Practice Better’s AI tool.”
Graeme Downes, Practice Better Cofounder and CTO
We’re guided by our Responsible Development Principles. We developed these principles to help us stay true to our core mission and values, even as we explore new and exciting ways to deliver on that mission for our customers.
We’re committed to ensuring the well-being and trust of our customers, their clients, and our partners. We’re dedicated to walking this path in a way that upholds our responsibilities and ensures that the integration of AI into our platform is both seamless and beneficial.
“Rest assured that your data, whenever you’re doing a Telehealth session, is not used to inform the Telehealth session of another customer.”
Graeme Downes, Practice Better Cofounder and CTO
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We believe the best use of AI is as an assistant, or copilot, to help us do better as humans at what humans do best. We’re actively pursuing ways in which we can build the next generation of tools that will help more practitioners and clients live better lives.
We’re leading the way as the #1 AI-powered EHR. We’re working hand in hand with forward-thinking practitioners who want to co-create a more client-centered future with us. We believe truly holistic care draws on whatever body of knowledge — or emerging technology — can help our clients and practitioners achieve their goals.
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