Features
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Telehealth

Elevate client care with integrated telehealth software

Make remote consultations easy and safe with a HIPAA-compliant platform that keeps you connected and puts your clients at ease.

A woman sitting at her desk conducting a group telehealth session
A mobile app screenshot depicting a food journal log entry.

Flexible, accessible care from anywhere

Offer clients seamless access to care with our fully integrated, easy-to-use telehealth service, whether they’re booking their first session or continuing care.

Offer clients the convenience of telehealth

Offer clients convenient online scheduling for virtual visits by making it simple to book and attend appointments online.

Start a video call from anywhere

Launch HIPAA-compliant telehealth sessions with just one click to give clients easy access to your health and wellness practice.

Accessible from any device

Designed to work on any desktop, laptop, Android, or iOS device, our intuitive telehealth platform supports client care from wherever you are.

Fully integrated telehealth software

Effortlessly launch secure, one-on-one telehealth services from the mobile app or web without leaving the platform.

See the big picture

Experience a telehealth platform that empowers success for both you and your clients. View complete client histories during sessions, ensuring you consult with clarity and confidence.

Recall and capture

Get quick access to previous session notes and capture new insights in real time, all within your telehealth interface.

Collaborate in chat

Share your screen or provide quick in-session resources with secure telehealth chat, making collaboration and support even more dynamic.

A screenshot that shows the in-app telehealth experience in Practice Better
A screenshot that shows someone calling you on a mobile phone for your telehealth session. There are also logos on the side that depict which regulations Practice Better complies with, including HIPAA compliance, PIPEDA compliance, GDPR compliance, and PHIPA compliance.

Trustworthy, secure telehealth

Rely on a telehealth platform that prioritizes privacy, regulatory compliance, and security at every level.

Comprehensive compliance

Ensure every telehealth session meets the highest data privacy regulations for patient care with a platform that’s fully compliant with HIPAA, PIPEDA, PHIPA, and GDPR standards.

Advanced encryption

Protect all in-transit and at-rest patient data—including telehealth session information and medical records—using AES-256 encryption, with additional encryption on all backups and logs.

Secure data access

Ensure only authorized users can access sensitive data with default settings that enforce minimum necessary access. Regular vulnerability scans, server-side monitoring, and secure backup policies ensure your data is always protected.

Frequently asked questions

Let's answer some of the most common questions about telehealth platforms.

What is telehealth, and how does it work?

Telehealth is a way to provide healthcare services remotely, allowing clinicians to connect with clients through virtual visits. Instead of in-person visits, you can conduct remote patient monitoring, manage treatment, and support patient care through real-time video calls and secure messaging.

For more resources on telehealth, check out Telehealth.HHS.gov.

How secure are Practice Better’s telehealth services?

With robust GDPR, PIPEDA, PHIPA, and HIPAA compliance standards, our practice management software provides the ultimate protection for you and your clients. Our telehealth sessions use secure messaging, end-to-end data encryption, and access restrictions to safeguard all personal information.

Is it easy to integrate telehealth into my existing schedule?

Yes, Practice Better’s all-in-one platform seamlessly integrates with your workflow to enhance the patient experience. Its high-quality patient portal, intuitive scheduling, and flexible integrations make adding virtual visits to your schedule nearly effortless.

Is the telehealth experience customizable?

Absolutely. Practice Better offers customization options, allowing you to tailor treatment plans and create a user-friendly experience that fits your practice’s needs.

Is it possible to conduct group telehealth sessions?

Yes. With our group telehealth options, you can easily set up and manage virtual sessions with multiple participants. Practice Better’s Zoom integration and group availability tools make it simple to organize and run large meetings, supporting effective patient care for larger groups.

How can I reduce no-shows with telemedicine solutions?

One of the biggest advantages of telehealth is that it makes it easier for clients to attend appointments from any location, which can naturally help reduce no-show rates.

Practice Better also offers automated appointment reminders via email, text message, or in-app notifications, which help clients remember and prepare for their sessions. Clients can conveniently reschedule when needed, minimizing missed appointments and keeping your schedule on track.

How much does Practice Better cost?

We offer a range of pricing plans designed to fit different practice sizes and budgets, including monthly and annual options. Our Starter plan, perfect for small practices, costs just $25 per month, and our largest Team plan costs $145 per month.

All of our plans include a free trial so you can explore all the platform’s core features and find the best option for your needs, whether you’re just starting out or managing a full-scale practice.

Is Practice Better cloud-based?

Yes, Practice Better is a fully cloud-based platform. As a healthcare provider, you can securely access client notes and communication tools from any device with internet access, and your clients can access telehealth services in the same way.

With cloud-based flexibility, we store all data securely online, so you don’t need to worry about software installations or losing access to important files.

Can I bill insurance for telehealth services?

Practice Better supports various insurance billing workflows, including integrated claims management with Claim.MD, and the ability to create superbills for clients to independently submit to their insurance. With integrated telehealth software solutions and billing tools, it’s easier to manage payments, track sessions, and streamline billing processes to support insurance-covered services.

“My clients enjoy being able to do video sessions so we get that personal connection. I had several clients comment on the professional presence of my business once I switched to Practice Better.”
Amanda Buse
Functional Medicine Health Coach

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