Dawn Aiken on Switching EHRs for More Collaborative Team Work

Acute Care Cardiac Nurse Practitioner Dawn Aiken was looking for a more affordable and user-friendly EHR.

Nurse Practitioner Dawn Aiken’s experience working as a frontline provider in Idaho’s largest acute care hospital inspired her to start her own virtual functional medicine practice to help patients worldwide combat and reverse the harmful effects of cardiovascular disease.

After starting out on a traditional inpatient clinical EHR, Dawn quickly became frustrated with the poor usability and high cost associated with it. She knew if she wanted to scale her business, she’d need to find a more user-friendly and cost-effective solution.

Switching EHRs for a more efficient workflow

After discovering everything she was looking for in Practice Better, Dawn knew it was time to switch EHRs. Despite not being very tech-savvy, making the transition was surprisingly easy. 

Once Dawn had made the switch, she set up automations to make her workflow more efficient. She automated tedious tasks like appointment reminders, onboarding forms, and more. These automations have been the equivalent of a personal assistant for Dawn and her team. 

A more connected, effective, and collaborative team

Dawn doesn’t run her practice alone. In fact, she has a growing team of practitioners who work together to deliver higher-quality care. 

Using Practice Better’s Team plan, Dawn’s team is able to collaborate and share programs and forms, saving team members time from having to set up everything from scratch. Dawn feels great knowing that her team members don’t need to recreate the wheel in order to provide great patient care. With an increased feeling of “togetherness,” the team feels stronger.