Features
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Scheduling

A better booking experience

Automated scheduling software that makes it easy for clients to book when they need you most.

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a mobile product screenshot showing the calendar view in Practice Better

Stay in control of your calendar

Make yourself available to clients while maintaining a schedule that works for you.

Tailor your offering

Customize your service availability by time, method and location.

Manage your workload

Set daily, weekly or monthly limits by service type.

Maintain your sanity

Preserve work-life balance and avoid conflicts by integrating your personal calendar.

a product screenshot of the screen where you enter your credit card info for an initial consultation

Reduce no shows

Get clients invested from the moment they book by requiring credit cards or deposits. Stay in contact leading up to sessions with automated text and email reminders.

Frequently asked questions

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How does scheduling work in Practice Better?

Scheduling in Practice Better makes it easy to manage all your appointments, packages, and group sessions. You can set your availability, enable online booking, and let clients schedule directly through your booking link or portal. The platform also supports calendar syncs with Google, Outlook, and iCal so everything stays up to date. Automatic confirmations and reminders are sent to clients, keeping scheduling simple and seamless.

Can clients book their own appointments online?

Yes, once you create and invite a client to the platform, they can book their own appointments online. After activation, clients can independently manage their bookings and access any resources you’ve shared with them.

Does scheduling integrate with Google Calendar or Apple Calendar?

Yes! Scheduling in Practice Better integrates with Google Calendar and Apple Calendar. This keeps your availability up to date, prevents double-booking, and ensures all client appointments automatically sync with your external calendars.

Can I set different availability for different services?

It's very easy to set different availability for each service in Practice Better. Simply create availability slots on your calendar and tailor them by service, method, or location. For example, you could offer discovery calls only on Mondays and Wednesdays from 1–5 pm while reserving other services for different times.

Are automated reminders included with scheduling?

Yes, automated reminders are included with scheduling in Practice Better. You can send up to 3 reminders per appointment by email or SMS, customize each reminder, and even set them up on a service-by-service basis—helping clients stay on track and reducing no-shows.

Can clients reschedule or cancel online?

Yes, clients can reschedule or cancel sessions online. They can do this from the Client Portal under My Resources > Bookings, or by using the “Need to reschedule?” button in their confirmation or reminder emails—if you’ve enabled that option.

Does scheduling support time zones?

Yes, scheduling in Practice Better fully supports time zones. You can set a default time zone in your profile, adjust your calendar view, and book sessions with time zone references. Clients automatically see times in their local time zone, ensuring accurate bookings, reminders, and notifications.

Can I accept payments at the time of booking?

Absolutely. You can accept payments at time of booking by linking a payment processor to your account. Just go to My Practice > My Services, edit the service, and under Payment Options select “Require payment at booking.” You can choose to require full payment or just a deposit, and clients will be prompted to pay when booking your service. Learn more about Practice Better's integrated payment processing software, Practice Better Payments, here.

Is group scheduling available?

Group scheduling is available in Practice Better on our Professional, Plus, and Team plans. You can create group services with set durations and fees, set availability slots, and register clients individually or by group. You can also share registration links, manage notifications, and confirm sessions, making it easy to run and manage group classes or workshops.

How do I block off personal time on my calendar?

You can easily block off personal time by going to My Schedule > My Calendar, clicking the Fast Action button, and selecting "Add an event." Enter the event details (and set it to recur if needed) to reserve your time. To block a specific day, just delete that day’s availability slot or add custom non-recurring availability.

“Having the ability to have clients schedule (and reschedule) themselves without going back and forth via email on appointment times made a huge difference.”
Meg Bowman
Clinical Nutritionist

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