Since day one, Practice Better has been shaped by one thing: you — our incredible community of health and wellness professionals. Every feature and enhancement was built with your feedback, your goals, and your clients in mind. You helped us grow into a platform that supports entire practices — from the solo practitioner just starting out to the multi-provider teams scaling impact every day.
So today, we’re not launching a new feature or making a big announcement. We're taking a moment to say thank you. Here's a look back at what we've built together.
Before there was a platform, there was a problem: Practitioners were spending more time managing their business than practicing their craft.
That disconnect is what sparked Practice Better. From the beginning, the goal wasn’t to build a tool; it was to build relief from fragmented systems, endless admin, and software that made things harder instead of smarter.
We started with the essentials: helping you stay organized, deliver care efficiently, and support your clients without burning out. And from that foundation, we developed a true partnership — driven by your feedback and requests — that built the platform thousands of practitioners rely on to run their businesses today.
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2017:
Simplified, secure login — no more password fatigue.
2018:
Letting you work from anywhere, without compromise.
Import forms into client files
Consolidate form data directly into the client record.
2019:
Create and send superbills and CMS-1500 forms
Insurance-ready documentation, without third-party tools.
Still essential for medical communication — now integrated.
Host, manage, and bill for group sessions with ease.
2020:
Understand revenue, session trends, and outstanding payments.
Sync client wellness data for more personalized care.
Faster onboarding when migrating or launching new programs.
Redirect URL for custom booking pages
Maintain branding and conversion by controlling client flow.
2021:
Serious upgrades to client and practitioner security.
Make ongoing services predictable — for you and your clients.
Automation to import Form answers
Automatically sync form responses into your workflows.
Stay compliant and on track without constant reminders.
Bring in clients’ food and nutrient data automatically.
2022 marked a shift from foundational workflows to practitioner-driven customization. The needs of growing practices were evolving, and the platform had to evolve with them to offer more modularity, automation, and scalable content delivery. Whether it was streamlining programs or introducing new integrations, this year was all about helping you work your way.
Key features:
Protocols and module templates
Standardize care delivery across clients and teams.
Self-paced programs, quizzes, archiving, and more
Create deeper, more structured educational experiences.
Order functional labs with fewer steps and fewer logins.
Wholescripts + Evexia integrations
Expand your toolkit for supplements and diagnostics.
Find anything — fast.
“I love that everything is in one place, from my calendar to billing, video calls, and client protocols. It is super easy to use and implement, and really intuitive.”
— Lucy Harris, Registered Nutritionist
By 2023, practitioners weren’t just looking for efficiency; they were looking for tools that could anticipate, adapt, and accelerate their work. That’s why this year centered around smarter workflows, AI-powered documentation, and more autonomy across your day-to-day tasks. We gave you more control with less effort, and more time back in your week.
Key features:
Draft comprehensive chart notes using your session summary.
Self-import for client records
Skip support requests and move your own client data.
Restore deleted clients/resources
Undo accidental deletions through your activity log.
Auto-track time spent in session — for accuracy and billing.
Apple Health + Natural Dispensary integrations
Support more client data sources and prescribing partners.
Telehealth virtual backgrounds
Match your professionalism — even on video.
Never lose your work or wonder what changed.
Build custom integrations with your existing tools.
Share branded, personalized meal plans in a few clicks.
Streamlined, seamless, secure, supported payments.
“Practice Better's AI-powered note-taking and playback feature is a standout — it streamlines documentation for Telehealth sessions, allowing me to focus on my clients while ensuring comprehensive, accurate notes.”
— Tanishia Neal, National Board Certified Health & Wellness Coach/Registered Nurse
2024 was about meeting the complexity of care head-on. As more teams and specialties joined the platform, we focused on building features that could support the entire lifecycle of client care, from mental health assessments to collaborative treatment planning and practice-wide coordination. This was the year Practice Better expanded from individual workflows to whole-practice enablement.
Key features:
Built-in forms like GAD-7, PHQ-9, ASRS, PCL-5, HAM-A, BIRP, DAP, and more.
Submit insurance claims directly through Practice Better.
Mark up diagrams, scans, or charts in your session records.
Speak your notes, let AI structure them.
Share automations, forms, and chats across your practice.
Get answers in real time — no more email lag.
Access deeper wellness data for personalized care.
Charge for missed appointments without lifting a finger.
“Practice Better saves me and my team an incalculable amount of time and money every week.”
— Ishbel Cavaleri, Owner, Nutritional & Movement Therapist at IshbelWELL
In 2025, we're continuing to build the systems you’ve asked for: smarter automation, stronger team alignment, and clearer paths to growth. These aren’t just feature launches; they’re part of a deeper investment in helping you scale without burnout and run your practice like the business it is.
Key features:
Coordinate across practitioners instantly.
Catch errors before they derail onboarding.
Start faster with ready-to-go templates.
Medication & supplement trackers
Stay on top of client adherence and changes.
Get paid on time without manual follow-up.
Share the right content with the right clients automatically.
Drill into A/R, claims, and scheduled revenue with precision.
Custom forms in seconds, powered by AI.
“I feel I'm now using a platform that's easy to use, and is working hard to stay up-to-date/ahead of all the technical advancements.”
— Karyn Forsyth Duggan, Functional Nutritionist & Natural Chef
If you’ve ever sent us feedback, voted on a roadmap item, or filled out a survey — thank you. Practice Better is better because of you.
Want to help shape what’s next? Let us know how we’re doing:
⭐ Share your thoughts on Capterra
What started as a mission to simplify care has become the foundation thousands of practitioners trust to grow, lead, and deliver better outcomes every day.
We didn’t get here by guessing. We got here by listening. And we’re not done.
Thanks for continuing to build with us.
Stay up to date with all of our latest product updates by following our Release Notes.
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