Features
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Charting

Focus on your clients, not on your notes.

Reusable templates, easy sharing, and automated note taking make documenting progress and taking next steps a snap.

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a woman sitting at her laptop and taking manual notes with a pen on a notepad
a product screenshot showing a list of various charting note templates available in Practice Better, including SOAP notes, ADIME notes, and GROW notes.

Organized session notes at your fingertips

Enjoy fast and frictionless charting with note templates and snippets.

Streamline your process

Improve your charting experience with templates, placeholders, and snippets.

Simplify sessions

Use one platform to take notes during telehealth sessions and easily reference past notes.

Enhance your workflow

Include protocols, labs, tasks, and supporting documents in your session notes.

AI Charting Assistant

So you can focus on your clients, not on your notes.

Capture every conversation

With word-perfect dictations, summaries, and action items, you won’t miss a moment of client calls.

Be more fully present

Let your AI assistant dictate and summarize your notes while you focus on the human on the other side of the screen.

Keep your data secure

Rest easy knowing your AI assistant is fully compliant with all HIPAA, PHIPA, PIPEDA, and GDPR regulations.

a product screenshot of charting notes that have been taking automatically with Practice Better's AI charting assistant
a product screenshot of a note snippet created in Practice Better

Customize notes to your preferences

Make notes make sense for you by creating flows that fit your charting needs.

Personalize client-facing assets

Create new templates or modify pre-built options just the way you like.

Accelerate note-taking

Include multiple choice, checkboxes, tables, and free-form fields to expedite note-taking.

Repurpose for the future

Save and reuse content in notes, recommendations, and messages with snippets.

Bring treatments top of mind and top of chart

Organize your notes and make informed decisions with Practice Better's medication & supplement tracker.

Monitor treatment plans at a glance

Spot potential interactions right away with medications and supplements side by side.

Manage prescription data without the double data entry

Pull information from forms and protocols in a few clicks.

Find information where you need it most

Stay up-to-date from your most frequented places: the client hub, chart notes, and client profile.

A screenshot of Practice Better's medication and supplement tracker feature.

Frequently asked questions

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How much does this AI Charting Assistant add-on cost?

You can enable this add-on if you are on the Starter plans and up.

The pricing is based on usage, and you will be billed based on the number of AI credits consumed. 2 AI credits = 1 minute of AI Summary usage.

Your first 600 minutes are free; after that, each AI credit costs $0.005, which translates into $0.01/min.

You can estimate the cost of this add-on based on your usage on the pricing page of the Practice Better website.

What is the AI Charting Assistant?

The AI Charting Assistant is comprised of AI Summary and AI Dictation.

AI Summary records, transcribes, and summarizes Practice Better Telehealth sessions, Zoom 1:1 sessions and in-person sessions.  AI summaries integrated into your session notes, in your preferred format: Bullet, Narrative or SOAP.

AI Dictation is a speech-to-text tool that captures accurate and secure notes while you talk.  

Both AI Summary and AI Dictation are HIPAA-compliant.

What languages does this support?

The following languages are currently supported for recording and transcription:

Dutch, English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Mandarin, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, and Ukrainian.

Currently, summaries and action items are supported in English.

Why would I use this add-on for telehealth if I already use Zoom AI Companion?

Practice Better’s AI Charting Assistant produces summaries and action items directly into your client-centered workflow by using your favorite note templates and integrating them into your notes. You can also choose your own preferred style of note format, including SOAP. The AI Charting Assistant is built specifically for practitioners like you and is deeply integrated into how you run your practice.

Is my data safe and secure?

Yes. The AI Charting Assistant is HIPAA, PHIPA, PIPEDA & GDPR-compliant.

Can I share the recording and/or transcript with my clients?

Yes. If you wish to share the recording and/or transcript, you can download the audio or transcription file and share it with them directly.

Can I disable the AI Charting Assistant?

You can turn the AI Charting Assistant off and on as you like.

“There are so many incredible ways to create charting templates that are easy to use (because we don’t love notes as clinicians, so why not make them easy to do?).”
Lexie Belle
Licensed Mental Health Counselor

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