Dr. Farhin Rahman, ND, MSc (Dr. Far) is a licensed integrative healthcare practitioner in South Jersey, blending Eastern and Western medicine to address what conventional care often misses — nutrition, sleep, stress, and lifestyle. She founded SANO Integrative Wellness, where she and her husband, a chiropractor, treat a broad caseload spanning metabolic health, cardiovascular risk, and women's health.
Dr. Far has used Practice Better since 2023. Because she practices personalized medicine, no two treatment plans look the same. But this commitment to individualized care became her biggest operational bottleneck.
Before AI, building a single patient plan took Dr. Far at least 30 minutes — handouts, typed instructions, supplement recommendations, all assembled by hand because no template could absorb the variation her patients needed. Her virtual assistant would even join sessions live, drafting the protocol in real time as Dr. Far talked with the patient.
"What took me a longer time to complete was actually the patient's protocol or their plan, and the instructions that they needed."
To keep up, she hired a virtual assistant at $300 to $400 a week, roughly $1,200 to $1,600 a month, just to help manage the documentation load. It worked, but it wasn't sustainable, and it added a layer of cost and coordination to something that should have been getting easier as her practice grew, not harder.
She'd also considered AI tools before, and like a lot of practitioners, she had real reservations. Was it secure enough for patient data? Would it actually be easy to learn? Was the cost going to be worth it? She wasn't going to adopt something new just because it was new.
Dr. Far started with the lowest-risk entry point: AI Dictation. Typing while a patient talks meant details slipped through.
"You talk faster than you type."
Dictation solved that immediately — she no longer had to choose between listening closely and typing quickly.
From there, she moved into the full AI Charting Assistant, which took the conversation and turned it into an organized note and plan on its own.
"The AI Charting Assistant made it so that I was completely hands-off."
She didn't take the accuracy on faith. Early on, she wrote her own notes in parallel and compared them against the AI summary, checking not just whether it captured the visit correctly, but whether it caught details she'd have otherwise forgotten.
"I would say the accuracy is phenomenal."
She's since added two more tools to her workflow. The AI Writing Assistant tightens up longer notes — helpful for a self-described "talker" whose SOAP notes tend to run long — without changing what she's actually saying. And she's used the AI Form Builder to create an informed consent form, extending the same time savings beyond the chart note itself.
The time savings mattered, but the bigger shift happened in the room, not after it.
"I am more present in my appointment with the patient. I can show a lot more empathy, rather than scrambling and multitasking."
Instead of splitting her attention between typing and listening, Dr. Far can now focus fully on the person in front of her. That shift matters especially in naturopathic medicine, where she describes patient education as central to her role.
"So most of us don't learn things just by hearing it once, they need some repetition."
The time she's no longer spending on documentation goes directly into that repetition — reinforcing instructions, answering questions twice, making sure patients actually leave with what they need.
The security question didn't resolve itself — Dr. Far addressed it directly with her patients. She discloses AI use upfront, both verbally at the start of sessions and in writing on new patient intake forms, and reassures patients that the recording stays confidential and HIPAA compliant.
"I always give my patients a little disclaimer about the use of AI in our note-taking system."
Patients have been receptive. As AI tools have become part of everyday life outside the clinic, the disclosure has stopped raising the questions it once did.
Since adopting Practice Better's AI Suite, Dr. Far has seen measurable change in how she practices:
"I don't have to recall what I said. I don't have to think about, okay, what am I typing out for the plan? It is all in that big summary already."
Dr. Far's advice isn't to skip the caution — it's to move through it deliberately.
"Watch some tutorials, do some demos, try it out for maybe a month or two, and see how it integrates into my practice."
But she's also direct about the cost of waiting too long.
"If you're not learning how to use AI right now, you are for sure going to be behind."
SANO Integrative Wellness has grown from two practitioners to a team on track for seven, with a medical director next on the list. That growth has been easier to manage because the time AI freed up didn't just go back to Dr. Far — it went into training the team joining her.
As the practice grows, the AI tools that gave Dr. Far her time back are ready for the rest of her team whenever she brings them on. No new systems required.
Practice Better's AI Suite brings AI Dictation, AI Charting Assistant, AI Writing Assistant, AI Form Builder, and more directly into your existing workflow — no extra software, no separate login.
If you're not yet using Practice Better's AI tools, learn more or start your free trial today. The less time you spend on documentation, the more time you can spend on patient care.
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Dr. Farhin Rahman, ND, MSc (Dr. Far) is a licensed integrative healthcare practitioner in South Jersey, blending Eastern and Western medicine to address what conventional care often misses — nutrition, sleep, stress, and lifestyle. She founded SANO Integrative Wellness, where she and her husband, a chiropractor, treat a broad caseload spanning metabolic health, cardiovascular risk, and women's health.
Dr. Far has used Practice Better since 2023. Because she practices personalized medicine, no two treatment plans look the same. But this commitment to individualized care became her biggest operational bottleneck.
Before AI, building a single patient plan took Dr. Far at least 30 minutes — handouts, typed instructions, supplement recommendations, all assembled by hand because no template could absorb the variation her patients needed. Her virtual assistant would even join sessions live, drafting the protocol in real time as Dr. Far talked with the patient.
"What took me a longer time to complete was actually the patient's protocol or their plan, and the instructions that they needed."
To keep up, she hired a virtual assistant at $300 to $400 a week, roughly $1,200 to $1,600 a month, just to help manage the documentation load. It worked, but it wasn't sustainable, and it added a layer of cost and coordination to something that should have been getting easier as her practice grew, not harder.
She'd also considered AI tools before, and like a lot of practitioners, she had real reservations. Was it secure enough for patient data? Would it actually be easy to learn? Was the cost going to be worth it? She wasn't going to adopt something new just because it was new.
Dr. Far started with the lowest-risk entry point: AI Dictation. Typing while a patient talks meant details slipped through.
"You talk faster than you type."
Dictation solved that immediately — she no longer had to choose between listening closely and typing quickly.
From there, she moved into the full AI Charting Assistant, which took the conversation and turned it into an organized note and plan on its own.
"The AI Charting Assistant made it so that I was completely hands-off."
She didn't take the accuracy on faith. Early on, she wrote her own notes in parallel and compared them against the AI summary, checking not just whether it captured the visit correctly, but whether it caught details she'd have otherwise forgotten.
"I would say the accuracy is phenomenal."
She's since added two more tools to her workflow. The AI Writing Assistant tightens up longer notes — helpful for a self-described "talker" whose SOAP notes tend to run long — without changing what she's actually saying. And she's used the AI Form Builder to create an informed consent form, extending the same time savings beyond the chart note itself.
The time savings mattered, but the bigger shift happened in the room, not after it.
"I am more present in my appointment with the patient. I can show a lot more empathy, rather than scrambling and multitasking."
Instead of splitting her attention between typing and listening, Dr. Far can now focus fully on the person in front of her. That shift matters especially in naturopathic medicine, where she describes patient education as central to her role.
"So most of us don't learn things just by hearing it once, they need some repetition."
The time she's no longer spending on documentation goes directly into that repetition — reinforcing instructions, answering questions twice, making sure patients actually leave with what they need.
The security question didn't resolve itself — Dr. Far addressed it directly with her patients. She discloses AI use upfront, both verbally at the start of sessions and in writing on new patient intake forms, and reassures patients that the recording stays confidential and HIPAA compliant.
"I always give my patients a little disclaimer about the use of AI in our note-taking system."
Patients have been receptive. As AI tools have become part of everyday life outside the clinic, the disclosure has stopped raising the questions it once did.
Since adopting Practice Better's AI Suite, Dr. Far has seen measurable change in how she practices:
"I don't have to recall what I said. I don't have to think about, okay, what am I typing out for the plan? It is all in that big summary already."
Dr. Far's advice isn't to skip the caution — it's to move through it deliberately.
"Watch some tutorials, do some demos, try it out for maybe a month or two, and see how it integrates into my practice."
But she's also direct about the cost of waiting too long.
"If you're not learning how to use AI right now, you are for sure going to be behind."
SANO Integrative Wellness has grown from two practitioners to a team on track for seven, with a medical director next on the list. That growth has been easier to manage because the time AI freed up didn't just go back to Dr. Far — it went into training the team joining her.
As the practice grows, the AI tools that gave Dr. Far her time back are ready for the rest of her team whenever she brings them on. No new systems required.
Practice Better's AI Suite brings AI Dictation, AI Charting Assistant, AI Writing Assistant, AI Form Builder, and more directly into your existing workflow — no extra software, no separate login.
If you're not yet using Practice Better's AI tools, learn more or start your free trial today. The less time you spend on documentation, the more time you can spend on patient care.
{{free-trial-simple-text}}
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