Practice Better vs. Healthie: Best Choice for Small Group Practices?

Written by
Practice Better
Jake Sotir
Published on
October 10, 2025

Practice Better vs. Healthie: Best Choice for Small Group Practices?

Choosing the right practice management platform can transform how your wellness practice operates. Practice Better and Healthie both serve nutritionists, dietitians, and holistic health professionals, but they take different approaches to client care, team collaboration, and practice growth. This detailed comparison helps you understand which platform aligns with your practice's needs and budget.

TL;DR

  • Practice Better offers deeper client engagement tools with comprehensive protocols, journaling, and group program features designed for holistic wellness practices scaling beyond 1:1 care.
  • Healthie emphasizes nutrition-first workflows with strong meal planning integrations and a low-cost starter tier, making it attractive for solo nutrition practitioners just starting out.
  • Pricing is competitive at entry levels, but Practice Better includes strong team collaboration features and unlimited storage at mid-tier plans without add-on fees.

At-a-Glance Comparison

Side-by-side pricing comparison of Practice Better and Healthie plans for small group practices
As of: October 10, 2025

Who Each Platform Is Best For

Choose Practice Better if you:

  • Run a 2-10 clinician integrative or functional medicine practice seeking robust team collaboration features
  • Want to scale beyond 1:1 consultations with online programs, group coaching, or wellness courses
  • Need comprehensive client accountability tools including protocols, journaling, and progress tracking
  • Value an all-in-one platform with minimal add-ons or per-feature pricing
Practice Better dashboard showing client management and scheduling interface
Screenshot of Practice Better dashboard

Choose Healthie if you:

  • Are a solo nutritionist or dietitian just starting out and want a free option to begin
  • Work primarily with nutrition clients and need advanced meal planning and food tracking
  • Prefer a nutrition-centric platform with detailed dietary analysis tools
Healthie user interface displaying tasks and appointment features
Screenshot of Healthie dashboard

Consider alternatives if you:

  • Need robust US-based insurance billing with direct payer integrations (both platforms have limitations)
  • Run a multidisciplinary clinic with physical therapy, chiropractic, or mental health requiring specialty-specific workflows (consider Jane App)
  • Operate a traditional medical practice requiring MIPS reporting (consider Practice Fusion)

Feature-by-Feature Comparison

Scheduling & Appointments

Practice Better:

  • Online booking with customizable intake forms
  • Calendar sync (Google Calendar, Apple Calendar)
  • Group appointments and class scheduling
  • Recurring appointment templates
  • Automated email and SMS reminders (SMS costs vary by provider)
  • Wait list management
  • Team calendar view for multi-clinician coordination

Healthie:

  • Online booking widget for website embedding
  • Calendar integration (Google, iCal, Outlook)
  • Group video sessions and webinars
  • Recurring appointments
  • Automated reminders (email and SMS)
  • Wait list functionality
  • Provider-specific scheduling rules

Takeaway: Both platforms offer solid scheduling foundations. Practice Better edges ahead for team practices with its collaborative calendar views and group program scheduling. Healthie provides more granular provider-specific rules for solo practitioners.

Telehealth Capabilities

Practice Better:

  • Native telehealth built into platform (1:1 sessions)
  • Zoom integration group video sessions
  • Session recording option (where legally permitted)
  • In-session AI note-taking (AI Charting Assistant)
  • Screen sharing capabilities via Zoom
  • Mobile telehealth access via apps
  • No per-session fees

Healthie:

  • Native telehealth built into platform
  • Direct Zoom for Healthcare integration for groups
  • Group webinar hosting
  • High-quality video and audio
  • Screen sharing and chat
  • Session recording available
  • Mobile app telehealth support

Takeaway: Healthie's native telehealth may feel more seamless, while Practice Better's Zoom integration offers familiar reliability. Both support group sessions, critical for wellness practices offering group coaching or workshops.

Charting, Notes & Templates

Practice Better:

  • Customizable note and form templates
  • Drag-and-drop charting builder
  • AI-assisted note-taking
  • Protocol builder for treatment plans
  • Session note templates library
  • PDF and document upload to client charts
  • Shareable client-facing notes
  • Unlimited document storage (Team plan)

Healthie:

  • Customizable charting templates (SOAP, ADIME, DAP)
  • Pre-built templates library
  • Chart locking and signing
  • Progress note templates
  • Document upload and storage
  • Client-viewable chart components
  • Chart audit trail

Takeaway: Practice Better's protocol feature stands out for creating comprehensive, shareable treatment plans that clients can access and follow between sessions. Practice Better's AI Charting Assistant has also been shown to reduce charting time by 50%.

Client Portal & Engagement

Practice Better:

  • Branded client portal with custom domain option
  • Secure messaging with clients
  • Client self-service: booking, document access, invoices
  • Protocols: shareable treatment plans with tasks, resources, supplements
  • Client journaling: food, mood, symptom tracking
  • Goal setting and progress tracking
  • Program modules with drip content
  • Community features for group programs
  • Mobile apps for iOS and Android

Healthie:

  • Branded client portal
  • Secure messaging
  • Client appointment booking
  • Food and activity logging
  • Goal tracking with visual progress charts
  • Program library and digital courses
  • Meal planning tools with grocery lists
  • Mobile app for clients

Takeaway: This is where the platforms diverge significantly. Practice Better excels in comprehensive client engagement with protocols, deeper community features, and robust program delivery tools. Healthie focuses more on nutrition-specific tracking with detailed food logs and meal planning.

Billing & Claims (RCM)

Practice Better:

  • Proprietary, native payment processing (Practice Better Payments, powered by Stripe)
  • Invoice creation and tracking
  • Package and subscription billing
  • Automatic payment collection
  • Superbill generation for insurance reimbursement
  • Claim.MD for insurance claim submission
  • Sales tax handling
  • Payment plan options
  • Product sales (supplements, programs)

Healthie:

  • Integrated payment processing (built-in or Stripe)
  • Invoice and package billing
  • Subscription and recurring payments
  • Superbill generation
  • Claim.MD integration for claim submission and real-time eligibility checks
  • ERA/EOB processing
  • Credit card on file
  • No transaction fees with built-in processing

Takeaway: Practice Better’s native, proprietary payment processing system, Practice Better Payments, makes it the clear favorite for practices who want to save on fees and benefit from increased flexibility in their payment collection process. While both can generate superbills for client reimbursement, Practice Better focuses on private-pay practices with excellent package and subscription billing.

EHR & Compliance

Practice Better:

  • HIPAA, PIPEDA, PHIPA, GDPR compliant
  • Business Associate Agreements (BAA) provided
  • End-to-end encryption
  • Two-factor authentication (2FA)
  • Audit logs
  • Data encrypted at rest and in transit
  • Regular security updates
  • SOC 2 Type II certified (as of 2024)

Healthie:

  • HIPAA and SOC 2 Type II compliant
  • BAA provided
  • End-to-end encryption
  • Multi-factor authentication
  • Audit trails
  • Data backup and disaster recovery
  • Secure messaging with encryption
  • Cloud-based with Amazon Web Services (AWS) infrastructure

Takeaway: Both platforms meet essential compliance standards for healthcare data. Practice Better offers broader international compliance (GDPR, PIPEDA), important for Canadian practitioners or those with international clients. Both provide the security foundations required for small group practices.

Group & Team Management

Practice Better:

  • Team plan designed for 2-10+ practitioners
  • Practitioner and admin user roles
  • Shared client pools or private client lists
  • Internal team messaging
  • Centralized billing and reporting
  • Permission-based access controls
  • Team calendar coordination
  • Shared protocols and templates
  • Client assignment and transfer between team members
  • Up to 3 free admin users (Team plan)

Healthie:

  • Group plan supports multiple providers
  • Provider and support staff roles
  • Client assignment to specific providers
  • Internal team communication
  • Centralized practice dashboard
  • Custom role permissions
  • Shared or private client access
  • Template sharing across team
  • Additional providers: $50/mo each
  • 2 free support roles (Group plan)

Takeaway: Practice Better's Team plan offers more flexibility for growing practices with better per-seat pricing ($35/mo vs $50/mo) and more included admin users. Healthie's Group plan works well but becomes expensive as you add providers.

Reporting & Analytics

Practice Better:

  • Revenue reports and financial dashboards
  • Client engagement metrics
  • Appointment analytics
  • Program enrollment tracking
  • Practitioner performance reports (Team plan)
  • Custom date range reporting
  • Export capabilities (CSV, Excel)
  • Sales and product performance

Healthie:

  • Financial reports and revenue tracking
  • Clinical outcome reporting
  • Client engagement analytics
  • Appointment and no-show tracking
  • Custom report builder
  • Population health insights
  • Export to CSV/Excel
  • Macro tracking and nutrition reports

Takeaway: Healthie leans into nutrition-specific analytics with macro tracking and dietary reports. Practice Better focuses on business intelligence with program performance and multi-practitioner insights useful for growing team practices.

Integrations & Ecosystem

Practice Better:

  • That Clean Life (meal planning)
  • Claim.MD (insurance claims)
  • Fullscript (supplement dispensary)
  • WholeScripts (supplement dispensary)
  • Rupa Health (lab ordering)
  • Cronometer (nutrition tracking)
  • Zoom (group telehealth)
  • Google Calendar
  • Zapier (automation)
  • Apple Health, Fitbit, Oura, Garmin (wearables)
  • Dropbox, Google Drive

Healthie:

  • Fullscript (supplements)
  • Claim.MD (insurance claims)
  • Zoom for Healthcare
  • Stripe (payments)
  • Google Fit, Apple Health, Fitbit (activity tracking)
  • Cronometer (nutrition tracking)
  • Wellevate (supplements)
  • Google Calendar
  • API access for custom integrations

Takeaway: Practice Better offers more wellness-specific integrations (That Clean Life, Rupa Health) valuable for holistic practitioners, including lab ordering, while Healthie focuses primarily on nutrition and activity integrations. Both have Claim.MD integrations, which is crucial for insurance-based practices. Both support essential payment and calendar integrations.

Mobile Applications

Practice Better:

  • iOS app for practitioners
  • Android app for practitioners
  • Client mobile apps (iOS and Android)
  • Full feature access on mobile
  • Offline mode for viewing client info
  • Push notifications for messages and bookings

Healthie:

  • iOS app for providers and clients
  • Android app for providers and clients
  • Mobile-responsive web interface
  • Food logging optimized for mobile
  • Appointment management on mobile
  • Secure messaging in app

Takeaway: Both offer full-featured mobile experiences. Healthie's food logging is particularly mobile-friendly, while Practice Better's mobile protocol and journaling access enhances client engagement between sessions.

Migration & Onboarding

Practice Better:

  • Migration Concierge Service available
  • Data import support for client records
  • Setup assistance included
  • Template library to accelerate setup
  • Practice Better Academy with video tutorials
  • Onboarding webinars
  • Email and chat support during transition
  • Typical timeline: 1-4 weeks depending on practice size

Healthie:

  • Data import assistance available
  • CSV import for client and appointment data
  • Setup guidance via support team
  • Healthie University training resources
  • Community support forums
  • Live training sessions available
  • Standard onboarding timeline: 2-4 weeks

Takeaway: Practice Better's Migration Concierge Service provides white-glove support for practices switching from other platforms, particularly valuable for busier team practices. Healthie offers solid onboarding but less hands-on migration assistance.

Support & Reliability

Practice Better:

  • Email and live chat support
  • Help center with extensive articles
  • Practice Better Academy (video training)
  • Community forums
  • Business hours support (extended hours)
  • Response time: typically 24-48 hours
  • 99.9%+ uptime (based on status page history)
  • Regular feature updates and releases

Healthie:

  • Email support
  • Phone support (Plus and Group plans)
  • Live chat
  • Knowledge base
  • Healthie University
  • Response time: 24-48 hours for email
  • Same-day for phone (business hours)
  • 99.9%+ uptime
  • Regular product updates

Takeaway: Healthie includes phone support at higher tiers, which some practices prefer for urgent issues. Practice Better focuses on chat and email with comprehensive self-service resources. Both maintain strong reliability records.

What's the real cost difference for a 5-practitioner practice?

For a 5-practitioner wellness practice, approximate monthly costs:

Practice Better Team Plan:

  • Base: $155/mo
  • 3 additional practitioners: $105/mo (3 × $35) — 2 free included
  • 1-2 admins: $0-10/mo — 3 free included
  • Total: ~$260-290/mo

Healthie Group Plan:

  • Base: $149/mo (includes 1 provider)
  • 4 additional practitioners: $200/mo (4 × $50)
  • Support staff: $0 (2 included)
  • Setup fee: $100 one-time
  • Total: ~$349/mo + $100 initial

Practice Better offers better value for multi-practitioner teams with lower per-seat costs and more included admin users.

Choose Practice Better if:

  • You run or plan to grow a 2-10 clinician holistic or functional medicine practice needing robust team collaboration
  • Client engagement and accountability between sessions are core to your approach (protocols, journaling, programs)
  • You want to scale beyond 1:1 with online programs, group coaching, or digital courses
  • Your practice operates primarily on private-pay or package-based models
  • You value an all-in-one solution with predictable pricing and fewer add-ons
  • You're based in Canada or serve international clients requiring GDPR/PIPEDA compliance

Choose Healthie if:

  • You're a solo nutritionist or dietitian just starting out
  • Nutrition is your primary focus and you need advanced meal planning and dietary analysis
  • You submit insurance claims directly and need integrated eligibility checks and claim management
  • Phone support is important for your practice

Consider both further if:

  • Your practice is in a transitional phase (solo to small group) and you're unsure which model fits
  • You need specific integrations unique to each platform (Claim.MD for Healthie; That Clean Life for Practice Better)
  • You want to trial both during their free trial periods to assess fit

Neither platform may be ideal if:

  • You need robust US insurance billing with direct payer integrations beyond Claim.MD (consider specialized medical billing platforms)
  • You operate a traditional medical practice requiring MIPS reporting

Next Steps

Ready to Try Practice Better?

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Not yet ready for a free trial? Check out these options:

Practice Better vs. Healthie: Best Choice for Small Group Practices?

Practice Better vs. Healthie: Best Choice for Small Group Practices?

Choosing the right practice management platform can transform how your wellness practice operates. Practice Better and Healthie both serve nutritionists, dietitians, and holistic health professionals, but they take different approaches to client care, team collaboration, and practice growth. This detailed comparison helps you understand which platform aligns with your practice's needs and budget.

TL;DR

  • Practice Better offers deeper client engagement tools with comprehensive protocols, journaling, and group program features designed for holistic wellness practices scaling beyond 1:1 care.
  • Healthie emphasizes nutrition-first workflows with strong meal planning integrations and a low-cost starter tier, making it attractive for solo nutrition practitioners just starting out.
  • Pricing is competitive at entry levels, but Practice Better includes strong team collaboration features and unlimited storage at mid-tier plans without add-on fees.

At-a-Glance Comparison

Side-by-side pricing comparison of Practice Better and Healthie plans for small group practices
As of: October 10, 2025

Who Each Platform Is Best For

Choose Practice Better if you:

  • Run a 2-10 clinician integrative or functional medicine practice seeking robust team collaboration features
  • Want to scale beyond 1:1 consultations with online programs, group coaching, or wellness courses
  • Need comprehensive client accountability tools including protocols, journaling, and progress tracking
  • Value an all-in-one platform with minimal add-ons or per-feature pricing
Practice Better dashboard showing client management and scheduling interface
Screenshot of Practice Better dashboard

Choose Healthie if you:

  • Are a solo nutritionist or dietitian just starting out and want a free option to begin
  • Work primarily with nutrition clients and need advanced meal planning and food tracking
  • Prefer a nutrition-centric platform with detailed dietary analysis tools
Healthie user interface displaying tasks and appointment features
Screenshot of Healthie dashboard

Consider alternatives if you:

  • Need robust US-based insurance billing with direct payer integrations (both platforms have limitations)
  • Run a multidisciplinary clinic with physical therapy, chiropractic, or mental health requiring specialty-specific workflows (consider Jane App)
  • Operate a traditional medical practice requiring MIPS reporting (consider Practice Fusion)

Feature-by-Feature Comparison

Scheduling & Appointments

Practice Better:

  • Online booking with customizable intake forms
  • Calendar sync (Google Calendar, Apple Calendar)
  • Group appointments and class scheduling
  • Recurring appointment templates
  • Automated email and SMS reminders (SMS costs vary by provider)
  • Wait list management
  • Team calendar view for multi-clinician coordination

Healthie:

  • Online booking widget for website embedding
  • Calendar integration (Google, iCal, Outlook)
  • Group video sessions and webinars
  • Recurring appointments
  • Automated reminders (email and SMS)
  • Wait list functionality
  • Provider-specific scheduling rules

Takeaway: Both platforms offer solid scheduling foundations. Practice Better edges ahead for team practices with its collaborative calendar views and group program scheduling. Healthie provides more granular provider-specific rules for solo practitioners.

Telehealth Capabilities

Practice Better:

  • Native telehealth built into platform (1:1 sessions)
  • Zoom integration group video sessions
  • Session recording option (where legally permitted)
  • In-session AI note-taking (AI Charting Assistant)
  • Screen sharing capabilities via Zoom
  • Mobile telehealth access via apps
  • No per-session fees

Healthie:

  • Native telehealth built into platform
  • Direct Zoom for Healthcare integration for groups
  • Group webinar hosting
  • High-quality video and audio
  • Screen sharing and chat
  • Session recording available
  • Mobile app telehealth support

Takeaway: Healthie's native telehealth may feel more seamless, while Practice Better's Zoom integration offers familiar reliability. Both support group sessions, critical for wellness practices offering group coaching or workshops.

Charting, Notes & Templates

Practice Better:

  • Customizable note and form templates
  • Drag-and-drop charting builder
  • AI-assisted note-taking
  • Protocol builder for treatment plans
  • Session note templates library
  • PDF and document upload to client charts
  • Shareable client-facing notes
  • Unlimited document storage (Team plan)

Healthie:

  • Customizable charting templates (SOAP, ADIME, DAP)
  • Pre-built templates library
  • Chart locking and signing
  • Progress note templates
  • Document upload and storage
  • Client-viewable chart components
  • Chart audit trail

Takeaway: Practice Better's protocol feature stands out for creating comprehensive, shareable treatment plans that clients can access and follow between sessions. Practice Better's AI Charting Assistant has also been shown to reduce charting time by 50%.

Client Portal & Engagement

Practice Better:

  • Branded client portal with custom domain option
  • Secure messaging with clients
  • Client self-service: booking, document access, invoices
  • Protocols: shareable treatment plans with tasks, resources, supplements
  • Client journaling: food, mood, symptom tracking
  • Goal setting and progress tracking
  • Program modules with drip content
  • Community features for group programs
  • Mobile apps for iOS and Android

Healthie:

  • Branded client portal
  • Secure messaging
  • Client appointment booking
  • Food and activity logging
  • Goal tracking with visual progress charts
  • Program library and digital courses
  • Meal planning tools with grocery lists
  • Mobile app for clients

Takeaway: This is where the platforms diverge significantly. Practice Better excels in comprehensive client engagement with protocols, deeper community features, and robust program delivery tools. Healthie focuses more on nutrition-specific tracking with detailed food logs and meal planning.

Billing & Claims (RCM)

Practice Better:

  • Proprietary, native payment processing (Practice Better Payments, powered by Stripe)
  • Invoice creation and tracking
  • Package and subscription billing
  • Automatic payment collection
  • Superbill generation for insurance reimbursement
  • Claim.MD for insurance claim submission
  • Sales tax handling
  • Payment plan options
  • Product sales (supplements, programs)

Healthie:

  • Integrated payment processing (built-in or Stripe)
  • Invoice and package billing
  • Subscription and recurring payments
  • Superbill generation
  • Claim.MD integration for claim submission and real-time eligibility checks
  • ERA/EOB processing
  • Credit card on file
  • No transaction fees with built-in processing

Takeaway: Practice Better’s native, proprietary payment processing system, Practice Better Payments, makes it the clear favorite for practices who want to save on fees and benefit from increased flexibility in their payment collection process. While both can generate superbills for client reimbursement, Practice Better focuses on private-pay practices with excellent package and subscription billing.

EHR & Compliance

Practice Better:

  • HIPAA, PIPEDA, PHIPA, GDPR compliant
  • Business Associate Agreements (BAA) provided
  • End-to-end encryption
  • Two-factor authentication (2FA)
  • Audit logs
  • Data encrypted at rest and in transit
  • Regular security updates
  • SOC 2 Type II certified (as of 2024)

Healthie:

  • HIPAA and SOC 2 Type II compliant
  • BAA provided
  • End-to-end encryption
  • Multi-factor authentication
  • Audit trails
  • Data backup and disaster recovery
  • Secure messaging with encryption
  • Cloud-based with Amazon Web Services (AWS) infrastructure

Takeaway: Both platforms meet essential compliance standards for healthcare data. Practice Better offers broader international compliance (GDPR, PIPEDA), important for Canadian practitioners or those with international clients. Both provide the security foundations required for small group practices.

Group & Team Management

Practice Better:

  • Team plan designed for 2-10+ practitioners
  • Practitioner and admin user roles
  • Shared client pools or private client lists
  • Internal team messaging
  • Centralized billing and reporting
  • Permission-based access controls
  • Team calendar coordination
  • Shared protocols and templates
  • Client assignment and transfer between team members
  • Up to 3 free admin users (Team plan)

Healthie:

  • Group plan supports multiple providers
  • Provider and support staff roles
  • Client assignment to specific providers
  • Internal team communication
  • Centralized practice dashboard
  • Custom role permissions
  • Shared or private client access
  • Template sharing across team
  • Additional providers: $50/mo each
  • 2 free support roles (Group plan)

Takeaway: Practice Better's Team plan offers more flexibility for growing practices with better per-seat pricing ($35/mo vs $50/mo) and more included admin users. Healthie's Group plan works well but becomes expensive as you add providers.

Reporting & Analytics

Practice Better:

  • Revenue reports and financial dashboards
  • Client engagement metrics
  • Appointment analytics
  • Program enrollment tracking
  • Practitioner performance reports (Team plan)
  • Custom date range reporting
  • Export capabilities (CSV, Excel)
  • Sales and product performance

Healthie:

  • Financial reports and revenue tracking
  • Clinical outcome reporting
  • Client engagement analytics
  • Appointment and no-show tracking
  • Custom report builder
  • Population health insights
  • Export to CSV/Excel
  • Macro tracking and nutrition reports

Takeaway: Healthie leans into nutrition-specific analytics with macro tracking and dietary reports. Practice Better focuses on business intelligence with program performance and multi-practitioner insights useful for growing team practices.

Integrations & Ecosystem

Practice Better:

  • That Clean Life (meal planning)
  • Claim.MD (insurance claims)
  • Fullscript (supplement dispensary)
  • WholeScripts (supplement dispensary)
  • Rupa Health (lab ordering)
  • Cronometer (nutrition tracking)
  • Zoom (group telehealth)
  • Google Calendar
  • Zapier (automation)
  • Apple Health, Fitbit, Oura, Garmin (wearables)
  • Dropbox, Google Drive

Healthie:

  • Fullscript (supplements)
  • Claim.MD (insurance claims)
  • Zoom for Healthcare
  • Stripe (payments)
  • Google Fit, Apple Health, Fitbit (activity tracking)
  • Cronometer (nutrition tracking)
  • Wellevate (supplements)
  • Google Calendar
  • API access for custom integrations

Takeaway: Practice Better offers more wellness-specific integrations (That Clean Life, Rupa Health) valuable for holistic practitioners, including lab ordering, while Healthie focuses primarily on nutrition and activity integrations. Both have Claim.MD integrations, which is crucial for insurance-based practices. Both support essential payment and calendar integrations.

Mobile Applications

Practice Better:

  • iOS app for practitioners
  • Android app for practitioners
  • Client mobile apps (iOS and Android)
  • Full feature access on mobile
  • Offline mode for viewing client info
  • Push notifications for messages and bookings

Healthie:

  • iOS app for providers and clients
  • Android app for providers and clients
  • Mobile-responsive web interface
  • Food logging optimized for mobile
  • Appointment management on mobile
  • Secure messaging in app

Takeaway: Both offer full-featured mobile experiences. Healthie's food logging is particularly mobile-friendly, while Practice Better's mobile protocol and journaling access enhances client engagement between sessions.

Migration & Onboarding

Practice Better:

  • Migration Concierge Service available
  • Data import support for client records
  • Setup assistance included
  • Template library to accelerate setup
  • Practice Better Academy with video tutorials
  • Onboarding webinars
  • Email and chat support during transition
  • Typical timeline: 1-4 weeks depending on practice size

Healthie:

  • Data import assistance available
  • CSV import for client and appointment data
  • Setup guidance via support team
  • Healthie University training resources
  • Community support forums
  • Live training sessions available
  • Standard onboarding timeline: 2-4 weeks

Takeaway: Practice Better's Migration Concierge Service provides white-glove support for practices switching from other platforms, particularly valuable for busier team practices. Healthie offers solid onboarding but less hands-on migration assistance.

Support & Reliability

Practice Better:

  • Email and live chat support
  • Help center with extensive articles
  • Practice Better Academy (video training)
  • Community forums
  • Business hours support (extended hours)
  • Response time: typically 24-48 hours
  • 99.9%+ uptime (based on status page history)
  • Regular feature updates and releases

Healthie:

  • Email support
  • Phone support (Plus and Group plans)
  • Live chat
  • Knowledge base
  • Healthie University
  • Response time: 24-48 hours for email
  • Same-day for phone (business hours)
  • 99.9%+ uptime
  • Regular product updates

Takeaway: Healthie includes phone support at higher tiers, which some practices prefer for urgent issues. Practice Better focuses on chat and email with comprehensive self-service resources. Both maintain strong reliability records.

What's the real cost difference for a 5-practitioner practice?

For a 5-practitioner wellness practice, approximate monthly costs:

Practice Better Team Plan:

  • Base: $155/mo
  • 3 additional practitioners: $105/mo (3 × $35) — 2 free included
  • 1-2 admins: $0-10/mo — 3 free included
  • Total: ~$260-290/mo

Healthie Group Plan:

  • Base: $149/mo (includes 1 provider)
  • 4 additional practitioners: $200/mo (4 × $50)
  • Support staff: $0 (2 included)
  • Setup fee: $100 one-time
  • Total: ~$349/mo + $100 initial

Practice Better offers better value for multi-practitioner teams with lower per-seat costs and more included admin users.

Choose Practice Better if:

  • You run or plan to grow a 2-10 clinician holistic or functional medicine practice needing robust team collaboration
  • Client engagement and accountability between sessions are core to your approach (protocols, journaling, programs)
  • You want to scale beyond 1:1 with online programs, group coaching, or digital courses
  • Your practice operates primarily on private-pay or package-based models
  • You value an all-in-one solution with predictable pricing and fewer add-ons
  • You're based in Canada or serve international clients requiring GDPR/PIPEDA compliance

Choose Healthie if:

  • You're a solo nutritionist or dietitian just starting out
  • Nutrition is your primary focus and you need advanced meal planning and dietary analysis
  • You submit insurance claims directly and need integrated eligibility checks and claim management
  • Phone support is important for your practice

Consider both further if:

  • Your practice is in a transitional phase (solo to small group) and you're unsure which model fits
  • You need specific integrations unique to each platform (Claim.MD for Healthie; That Clean Life for Practice Better)
  • You want to trial both during their free trial periods to assess fit

Neither platform may be ideal if:

  • You need robust US insurance billing with direct payer integrations beyond Claim.MD (consider specialized medical billing platforms)
  • You operate a traditional medical practice requiring MIPS reporting

Next Steps

Ready to Try Practice Better?

{{free-trial-simple-text}}

Not yet ready for a free trial? Check out these options:

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