The Client Engagement Blueprint is your step-by-step playbook for increasing client accountability, motivation, and long-term adherence—without adding more to your workload.
When you think about the top benefits of EHR systems, client accountability may not be the first thing that comes to mind. And traditionally, for most of these platforms, it's true that it hasn't been a priority.
Health practices of all sizes have primarily relied on legacy EHR systems as maintenance tools. These systems are used to maintain health records and patient care, of course. But, more insidiously, they facilitate and support the continuation of fragmented, one-size-fits-all client care.
Much like legacy EHR software itself, these reactive, shallow approaches to providing care have become outdated and ineffective. These days, clients expect more of their practitioners, and vice versa. The new paradigm demands solutions that foster connection, emphasize engagement, and improve outcomes with a focus on whole-person care.
Let’s face it: Keeping clients engaged is hard. Whether you are new to private practice or have years of experience, one challenge stays the same. How do you carve out enough time to keep each individual client connected and engaged between sessions without sacrificing a high standard of care—and your own sanity?
More often than not, it’s a challenge solved by simply having the right tooling in place. Let's look at why client accountability is a key benefit of EHR systems and how you can use these practices in your business.
One of the most immediate and obvious benefits of using an EHR to keep clients accountable is that everything they do in between sessions can be monitored and acted upon within one central piece of software. A strong client portal is no longer a luxury—it's a must-have for practitioners who want to create truly collaborative environments to support clients through their health journeys.
EHRs like Practice Better can help clients adhere to protocols and recommendations, develop better habits with daily journaling, sync daily activity with wearable integrations, and more.
The ability to engage in one-on-one or even group communication is a key benefit of modern EHR systems. Email is great for a lot of things, but communication about sensitive health information just isn’t one of them.
Whether you’re delivering new recommendations, sharing documents, or simply just checking in on client progress, you need a secure, HIPAA-compliant channel to guide clients toward the best possible outcomes. And if clients can engage with you on the go via a best-in-class mobile app, even better.
If you’re the kind of practitioner who works with dozens or even hundreds of clients, you may have already come up against a resource constraint that we see constantly when it comes to maintaining quality follow-up: time.
There never seems to be enough of it, and when you do have some extra lying around, you’d probably much rather be using it on the “life” side of the work/life balance equation. Spoiler alert: you're not alone.
Burnout is a big problem among practitioners of all disciplines, and you’d be forgiven if a few things fall through the cracks from time to time. But here’s the good news: automation can help.
Whether by collecting data between sessions by sending a templated follow-up note or sending automated follow-ups to collect out-of-date invoices, EHRs like Practice Better benefit your practice by removing much of the stress and tedium from your day-to-day.
More than anything, a truly modern EHR is meant to accomplish one primary goal: make the daily lives of you and your clients easier and more collaborative.
Too often, practitioner-client relationships are marred by hard-to-use, inefficient systems that cause more pain than they relieve. And when it comes to achieving the outcomes desired by both parties, your software should be the least of your worries. In fact, it should be so easy to weave into your day-to-day that you hardly even notice it’s there.
The best EHR will offer you and your clients a seamless environment to interact with little to no friction. It'll help you focus on what matters, like helping your clients reach their health goals, while eliminating liabilities like manual data entry, unsafe communication, and disorganized information.
Learn more about Practice Better and the many other benefits of EHR systems, or get started for free today.
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