Why You Shouldn’t Use a Generic EHR for Alternative Medicine

Written by
Practice Better
Emma Benner
Published on
May 13, 2025
Future Proofing Your Holistic Practice

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Why You Shouldn’t Use a Generic EHR for Alternative Medicine

Why alternative medicine is booming (and why your EHR needs to keep up)

Let’s face it — alternative medicine isn’t some trend that’s going away; it’s the future. More and more people are ditching quick fixes and opting for holistic care that tackles the root of their health issues.

And if you’re a holistic practitioner, you already know that your approach is completely different from the standard 10-minute appointment model. But here’s the thing:

Most EHRs weren’t built for what you do.

That’s a problem. Because when your software doesn’t support your workflow, your practice gets stuck.

Let’s break down why a generic EHR just doesn’t cut it — and what you should look for instead.

Generic EHRs don’t support your holistic approach

You treat the whole person. Your EHR should, too.

You don’t just ask your clients, “What’s wrong today?” You look at lifestyle, nutrition, mindset, environment, and more. Your software needs to be able to handle all that.

A standard EHR isn’t designed for that kind of depth. It’s optimized for quick charting and prescription refills.

You need a system that lets you track every part of a person’s health over time, not just symptoms. That’s what true healing requires.

You need real lifestyle and wellness tracking

Holistic recommendations go beyond prescriptions. You’re helping clients make daily changes. That means tracking:

  • Diet
  • Sleep
  • Exercise
  • Mindfulness
  • Supplements

A generic EHR isn’t built to monitor these things. But a platform designed for holistic care? That’s a game-changer. It supports visual progress tracking and detailed lifestyle insights.

Practice Better's Journaling Feature

Narrative notes and long sessions? You need smarter tools

Your appointments aren’t rushed, and your notes aren’t a checklist. You need room to tell the client’s story.

AI-powered charting tools can save you time without losing that nuance. No more spending hours writing notes post-session.

Practice Better's AI Charting Assistant

Generic EHRs come with real limitations

They’re made for traditional medical workflows

Most EHRs are built around:

  • Insurance claims
  • Short appointments
  • One-size-fits-all treatment plans

That doesn’t fit how you work.

They don’t support your modalities

Try documenting acupuncture points or functional nutrition protocols in a generic EHR. It just doesn’t work.

Your tools should support the treatments you actually use — not force you to squeeze them into outdated templates.

Billing is a nightmare

Insurance-first systems struggle with:

  • Self-pay clients
  • Subscription models
  • Wellness packages

You need flexible billing options that match the way you run your business. Period.

Practice Better's Billing Feature

Real-world frustrations slow your practice down

Old, clunky software is killing your flow

How many clicks does it take to book a session? Update a note? Send a form?

Too many.

Outdated systems weren’t designed with your needs in mind. They waste time. They frustrate clients. And they keep you from growing.

Too much bloat, not enough function

Most generic EHRs are packed with features you’ll never use. That complexity adds training time, admin burden, and tech stress.

Less is more — when it’s the right stuff.

What you really need in an alternative medicine EHR

Customizable templates and protocols

Create treatment plans once. Reuse them again and again. Build your own templates, your way.

Pre-built note and form templates and program templates make this easy. No more starting from scratch every time.

Practice Better's Template Library

Scheduling and telehealth that just works

Clients want to book online. They want reminders. They want to join a virtual session without downloading five apps.

Practice Better’s appointment scheduling features make all of that seamless.

Practice Better's Telehealth Feature

Communication that keeps clients engaged

Secure messaging, document sharing, mobile access — these are non-negotiables. If your clients can’t reach you easily, they’re less likely to follow through. Practice Better's patient portal keeps clients engaged by breaking down barriers that too often exist in generic EHRs.

Compliance that gives you peace of mind

HIPAA isn’t optional. Neither is client data security.

See how we handle compliance in our Trust Center.

Don’t compromise your care with conventional tools

You’ve built something powerful. Something different. Something that works.

You can’t scale it with EHR software that wasn’t made for you.

Practice Better gives you the tools to:

  • Save time
  • Grow your practice
  • Support your clients better

Ready to future-proof your practice?

Download the Future-Proofing Your Holistic Practice Guide and get the tools that match your mission.

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