Gmail + Practice Better

Send automated emails from your connected Gmail address when clients are added, book, buy a package, or enroll.

Connect Gmail

What is Gmail?

Gmail is Google's email service. When you link the Gmail Connector, Practice Better sends an email from your connected Gmail address whenever a new client is added, a booking is confirmed, a package is purchased, or a client enrolls in a program. Gmail is available with the Connector Hub add-on on Plus and Team plans, and it is linked separately from the Google Docs and Google Sheets Connectors. See every Gmail workflow.

What you can do with Gmail

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Welcome every new client — Send an email as soon as a client is added to your practice.

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Send follow-up instructions after a booking — Share prep details or next steps once a booking is confirmed.

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Follow up on package purchases — Send a message when a client's package is confirmed.

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Kick off program enrollments — Send a welcome email when a client enrolls in a program.

How the Gmail connector works

Connect one Gmail account

The practice owner connects one Gmail account through a one-time authorization, and all emails send from that address.

Welcome new clients practice-wide

New-client emails are practice-wide, with one email per client.

Choose which events send emails

Each practitioner then chooses which of their own events (booking, package, or enrollment) sends an email.

Connect your Gmail account in minutes.

Turn on Connector Hub, link your Gmail account, and Practice Better sends your follow-up emails automatically.

Connect Gmail

Frequently asked questions

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Does Practice Better integrate with Gmail?

Yes. Practice Better connects with Gmail through the Gmail Connector in Connector Hub. Emails send from your connected Gmail address when client events happen.

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Which Practice Better plans include the Gmail Connector?

The Gmail Connector is part of Connector Hub, a paid add-on for Plus and Team plans at $49/month. You also need an active Gmail account. Starter and Professional plans can upgrade to get access. Learn more about pricing.

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Will Gmail emails duplicate Practice Better's own notifications?

No. Connector Hub email workflows fire independently from Practice Better's built-in email notifications. Use them for something different, such as a follow-up instruction email after a client books, rather than replacing the booking confirmation itself. See all Gmail workflows.

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Which email address do the emails come from?

All emails send from the Gmail account your practice connects.

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Can each practitioner choose which emails send?

Yes. New-client emails are practice-wide, and each practitioner then chooses which of their own booking, package, and enrollment events send an email.

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Can my team members use the Gmail Connector?

Yes, on a Team plan. The practice owner turns on the Manage Connectors permission for each role and connects Gmail first, then team members configure their own settings. Connectors are not available to admin team members.

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How do I disconnect Gmail?

Any practitioner can delete their own Gmail configuration, and the practice owner can unlink Gmail for the whole practice from Connector Hub settings. Unlinking affects every team member who has Gmail set up.