Should you run a Black Friday promotion for your practice?

Written by
Practice Better
Practice Better Editorial Team
Published on
October 27, 2026

Should your health practice run a Black Friday sale?

Run a Black Friday promotion only if it serves a clear goal, such as filling open capacity or launching a new program, and only if the offer follows your profession's advertising rules. Skip it if a discount would undercut your regular rates, overload your schedule, or conflict with insurance billing. If you bill insurance, check your payer contracts before you discount any service or waive any copay. Federal regulators treat routine waivers of Medicare copays and deductibles as a fraud and abuse risk (HHS Office of Inspector General).

A record 202.9 million people shopped over the five days from Thanksgiving to Cyber Monday in 2025 (National Retail Federation). If the deals filling your inbox have you wondering whether you are missing out or protecting your value, the five questions below give you a way to decide, with the checks specific to health professions built in.

The 2026 dates: Thanksgiving is Thursday, November 26. Black Friday is November 27, Small Business Saturday is November 28, Cyber Monday is November 30, and Giving Tuesday is December 1 (timeanddate.com, American Express Shop Small).

Why is Black Friday different for a health practice?

You sell a service, and its value is harder to see. Products have a tangible cost, while the value of a service is more subjective (how to price your online services). A package bundles your sessions into a longer relationship with the client (managing client packages).

A discount sets a reference point. Federal pricing guidance treats a "was" price as a fair comparison when you offered it to the public on a regular basis for a reasonably substantial period (16 CFR 233.1). Ask yourself whether the client who pays the promotional rate in November will pay your full rate in February.

Your profession adds rules a retailer never faces. Licensing codes cover how you advertise, how you set fees, and whether you can reward referrals. Payer contracts and federal program rules add another layer.

What five questions decide whether a promotion fits?

Answer these in order. A "skip" on any one is enough to sit this year out.

1. What is the goal?

Name the result before you name the offer: fill open intake slots in December, get early enrollment for a January group, or bring back clients you have not seen in a year. If your honest answer is "everyone else is doing it," you have no goal yet.

2. Do you have capacity?

Count the hours you can add without cutting into current clients. Then look at January. Packages sold in late November land on your calendar in December and January, and if you close for the holidays, that is right when you reopen (holiday closure checklist). Set the number of spots before you write the offer.

3. Who will this attract?

Picture the person who books because of the price. A client who wanted your help anyway and finally has a reason to start is a good fit. A client who books for the deal and leaves when it ends adds hours without a lasting relationship. Write the offer for the first person.

4. What happens to your pricing after?

Run the package math at the promotional price and confirm you still cover your costs and your time (5 ways to structure payments). Keep your regular rate on your website and booking page during the sale. Decide what the client pays when the promotional package ends.

5. Is it compliant?

Check the offer against your licensing code, your board, and any payer contracts before you announce it. The compliance section below covers what to look for.

QuestionGoAdjustSkip
1. GoalA specific, measurable resultVague; sharpen it first"Everyone else is doing it"
2. CapacityOpen hours now and in JanuaryHours exist if you cap spots or delay start datesSchedule is full
3. FitAppeals to your ideal clientAppeals to deal seekers; add a bonus and keep the discount smallNobody on your ideal-client list would book it
4. PricingMath works; regular rate stays visibleThin margins; reduce the discount or add a bonusThe promotional price would become your new normal
5. ComplianceSelf-pay service, accurate terms, board rules checkedSome clients use insurance; limit the offer to self-pay services after reading your contractsThe offer waives copays, rewards referrals, or conflicts with a payer contract

When does a Black Friday promotion make sense?

  • You are launching a new program or group. Fixed-date programs run from a fixed start date to a fixed end date (fixed-date programs), which gives an early-enrollment window a clear deadline. A time-sensitive discount ahead of a new program's launch encourages clients to commit (5 ways to structure payments).
  • You have open capacity that would otherwise go unused.
  • You want to re-engage past clients with a defined offer, such as a check-in package for clients who finished a program.
  • You run a self-pay practice with flexible fees. Without payer contracts, you check your code, your board, and advertising rules.

When should you skip Black Friday?

  • Your schedule is already full. A promotion adds stress without adding capacity. Open a waitlist or a January intake window for new clients.
  • Your billing is insurance-heavy. Discounts and copay waivers carry contract and fraud and abuse risk.
  • Trust drives the purchase. If clients already choose your niche or high-touch services on reputation and referral, ask what a sale would add.
  • You have no plan for follow-up. Without a path into your regular services, the promotion ends when the sessions do.

Is a Black Friday promotion ethical for a therapist or dietitian?

It can be, when the offer is accurate, the fee policy is fair, and nothing in it rewards referrals or touches insurance billing. Your code of ethics and your licensing board set the limits.

This section is general information for planning. Rules vary by profession and by state or province, so confirm your plans with your licensing board, your professional association, or a healthcare attorney before you act.

Is your offer accurate and complete?

State what the offer includes, what it costs, when it expires, and your refund policy. The codes are direct about accuracy:

  • American Psychological Association: no false or deceptive statements about fees or services (APA Ethics Code, 5.01).
  • American Association for Marriage and Family Therapy: advertisements in any media are true and accurate (AAMFT Code, 9.2).
  • Academy of Nutrition and Dietetics and Commission on Dietetic Registration: accurate and truthful information in all communications, and no false or misleading claims (Code of Ethics, 2.e and 3.d).
  • NASW: accurate representation of the services provided (NASW Code, 4.06(c)).
  • American Counseling Association: counselors do not use counseling relationships to promote products or events deceptively or with undue influence on vulnerable clients (ACA Code, C.3.f). The 2014 code remains current while ACA finishes its revision (ACA).

If you are a US health care provider and a self-pay client schedules a service or asks for an estimate, federal rules require a good faith estimate of expected charges, and the expected charge reflects any discount you offer (45 CFR 149.610).

Do you bill insurance?

Keep promotions to self-pay services until you have read your payer contracts.

  • Copay waivers. HHS OIG warns that routinely waiving Medicare copays or deductibles can create liability under the federal anti-kickback statute and false-claims laws. It lists ads promising "discounts" to Medicare beneficiaries as a warning sign, and allows a waiver for one patient's genuine financial hardship only if it is not used routinely (OIG Special Fraud Alert).
  • Different prices by payment method. OIG can exclude a provider who bills Medicare or state health care programs substantially more than their usual charges without good cause (42 CFR 1001.701). Private payer contracts set their own fee terms. Read yours before you advertise a cash price below what you bill insurers for the same service.
  • Sliding scale is a separate model. It adjusts fees to a client's ability to pay under a standing policy. The ACA Code tells counselors to consider clients' financial status when setting fees (A.10.c), and the NASW Code asks social workers to consider ability to pay (1.13(a)).

Are you rewarding referrals?

The ACA, APA, AAMFT, and NASW codes each restrict payment or other remuneration for referrals (ACA A.10.b, APA 6.07, AAMFT 8.1, NASW 1.16(c)). California makes it unlawful for healing-arts licensees under its Business and Professions Code to offer a discount or other consideration as an inducement for referring patients (§ 650(a)). If a "bring a friend" offer gives anyone something of value for sending you a client, ask your board first.

What does your board say?

Your state or provincial licensing board has the final word on your license. If you are a health coach without a license, check the code of any credentialing body you belong to.

What Black Friday offers fit a health practice?

If you want to protect your regular rate, lean on added value and keep any discount small:

  • A bonus session added to a package at the regular package price (managing client packages).
  • Early enrollment in a January group program with a fixed start date.
  • A pay-in-full discount on a package, beside a payment plan at the regular price (5 ways to structure payments).
  • A free resource, such as a guide or workshop recording, with no discount at all.

How do you set up a Black Friday promotion well?

  1. Cap the number of spots. Use the number from question 2 and state it in the offer.
  2. Write clear terms: what is included, the price, the expiration date and time, and the refund policy.
  3. Stagger start dates across December and January so new clients do not all arrive the week you reopen.
  4. Plan the follow-up. Write the messages new clients receive after they buy, and the offer they see when the package ends (get clients to rebook).
  5. Keep the regular rate visible on your website and booking page for the whole promotion.

How do you tell if your promotion worked?

Measure four numbers once the promotion closes:

  • Revenue from the promotion, after the discount.
  • New clients, counted apart from returning clients who used the offer.
  • 90-day retention: how many promotional clients still book three months later.
  • Hours added to your calendar, so you see the time cost beside the revenue.

Compare them against the same period last year and note what you would change before next November.

{{top-five-ai-marketing-tools}}

Key takeaways

  • Run a Black Friday promotion only when it serves a specific goal, such as open capacity or a program launch.
  • Count your December and January capacity before you set the number of spots.
  • Keep your regular rate visible and confirm the promotional math covers your time.
  • Check your code of ethics, your board, and any payer contracts first. Keep offers to self-pay services, and leave copay waivers and referral rewards out.
  • Measure revenue, new clients, 90-day retention, and hours added.

Frequently asked questions

Can therapists run Black Friday promotions?

Yes, for self-pay services, when your advertising is accurate and you follow your licensing board's rules. Insurance-billed sessions carry added risk, because payer contracts set fee terms and federal guidance warns against routine copay waivers for Medicare patients. Check your board and your contracts first.

Is a Black Friday discount the same as a sliding scale?

No. A sliding scale is a standing, clear policy that adjusts fees based on a client's ability to pay. A promotion is a time-limited price change open to anyone. The two serve different goals and need different communication, so keep them separate in your fee policy and your marketing.

How do I discount my services without devaluing them?

Cap the number of spots, keep your regular rate visible, and offer added value, such as a bonus session or a resource, and keep any discount small. Set an end date and keep to it, so the promotional price stays a promotion.

Can I waive a copay as part of a promotion?

Treat it as off limits. HHS OIG warns that routinely waiving Medicare copays can create liability under the federal anti-kickback statute and false-claims laws, and a waiver offered to everyone during a sale is routine by design. For private insurance, your payer contract sets the rule, so read it before you make any offer to insured clients.

Should I offer a promotion if my schedule is full?

Skip it. A full schedule means a promotion adds stress without adding capacity. Open a waitlist or a January intake window, and come back to the five questions when you have room.

Decide before the deals arrive

Work through the five questions this week: goal, capacity, fit, pricing, and compliance. If any one says skip, you have your answer. If all five say go, cap your spots, write clear terms, and plan the follow-up before you announce.

If you run one, Practice Better lets you create coupon codes for a percentage or dollar amount off with an expiry date (5 ways to structure payments) and set daily, weekly, or monthly limits by service type (scheduling). Start a free trial.


{{free-trial-simple-text}}

Should you run a Black Friday promotion for your practice?

Should your health practice run a Black Friday sale?

Run a Black Friday promotion only if it serves a clear goal, such as filling open capacity or launching a new program, and only if the offer follows your profession's advertising rules. Skip it if a discount would undercut your regular rates, overload your schedule, or conflict with insurance billing. If you bill insurance, check your payer contracts before you discount any service or waive any copay. Federal regulators treat routine waivers of Medicare copays and deductibles as a fraud and abuse risk (HHS Office of Inspector General).

A record 202.9 million people shopped over the five days from Thanksgiving to Cyber Monday in 2025 (National Retail Federation). If the deals filling your inbox have you wondering whether you are missing out or protecting your value, the five questions below give you a way to decide, with the checks specific to health professions built in.

The 2026 dates: Thanksgiving is Thursday, November 26. Black Friday is November 27, Small Business Saturday is November 28, Cyber Monday is November 30, and Giving Tuesday is December 1 (timeanddate.com, American Express Shop Small).

Why is Black Friday different for a health practice?

You sell a service, and its value is harder to see. Products have a tangible cost, while the value of a service is more subjective (how to price your online services). A package bundles your sessions into a longer relationship with the client (managing client packages).

A discount sets a reference point. Federal pricing guidance treats a "was" price as a fair comparison when you offered it to the public on a regular basis for a reasonably substantial period (16 CFR 233.1). Ask yourself whether the client who pays the promotional rate in November will pay your full rate in February.

Your profession adds rules a retailer never faces. Licensing codes cover how you advertise, how you set fees, and whether you can reward referrals. Payer contracts and federal program rules add another layer.

What five questions decide whether a promotion fits?

Answer these in order. A "skip" on any one is enough to sit this year out.

1. What is the goal?

Name the result before you name the offer: fill open intake slots in December, get early enrollment for a January group, or bring back clients you have not seen in a year. If your honest answer is "everyone else is doing it," you have no goal yet.

2. Do you have capacity?

Count the hours you can add without cutting into current clients. Then look at January. Packages sold in late November land on your calendar in December and January, and if you close for the holidays, that is right when you reopen (holiday closure checklist). Set the number of spots before you write the offer.

3. Who will this attract?

Picture the person who books because of the price. A client who wanted your help anyway and finally has a reason to start is a good fit. A client who books for the deal and leaves when it ends adds hours without a lasting relationship. Write the offer for the first person.

4. What happens to your pricing after?

Run the package math at the promotional price and confirm you still cover your costs and your time (5 ways to structure payments). Keep your regular rate on your website and booking page during the sale. Decide what the client pays when the promotional package ends.

5. Is it compliant?

Check the offer against your licensing code, your board, and any payer contracts before you announce it. The compliance section below covers what to look for.

QuestionGoAdjustSkip
1. GoalA specific, measurable resultVague; sharpen it first"Everyone else is doing it"
2. CapacityOpen hours now and in JanuaryHours exist if you cap spots or delay start datesSchedule is full
3. FitAppeals to your ideal clientAppeals to deal seekers; add a bonus and keep the discount smallNobody on your ideal-client list would book it
4. PricingMath works; regular rate stays visibleThin margins; reduce the discount or add a bonusThe promotional price would become your new normal
5. ComplianceSelf-pay service, accurate terms, board rules checkedSome clients use insurance; limit the offer to self-pay services after reading your contractsThe offer waives copays, rewards referrals, or conflicts with a payer contract

When does a Black Friday promotion make sense?

  • You are launching a new program or group. Fixed-date programs run from a fixed start date to a fixed end date (fixed-date programs), which gives an early-enrollment window a clear deadline. A time-sensitive discount ahead of a new program's launch encourages clients to commit (5 ways to structure payments).
  • You have open capacity that would otherwise go unused.
  • You want to re-engage past clients with a defined offer, such as a check-in package for clients who finished a program.
  • You run a self-pay practice with flexible fees. Without payer contracts, you check your code, your board, and advertising rules.

When should you skip Black Friday?

  • Your schedule is already full. A promotion adds stress without adding capacity. Open a waitlist or a January intake window for new clients.
  • Your billing is insurance-heavy. Discounts and copay waivers carry contract and fraud and abuse risk.
  • Trust drives the purchase. If clients already choose your niche or high-touch services on reputation and referral, ask what a sale would add.
  • You have no plan for follow-up. Without a path into your regular services, the promotion ends when the sessions do.

Is a Black Friday promotion ethical for a therapist or dietitian?

It can be, when the offer is accurate, the fee policy is fair, and nothing in it rewards referrals or touches insurance billing. Your code of ethics and your licensing board set the limits.

This section is general information for planning. Rules vary by profession and by state or province, so confirm your plans with your licensing board, your professional association, or a healthcare attorney before you act.

Is your offer accurate and complete?

State what the offer includes, what it costs, when it expires, and your refund policy. The codes are direct about accuracy:

  • American Psychological Association: no false or deceptive statements about fees or services (APA Ethics Code, 5.01).
  • American Association for Marriage and Family Therapy: advertisements in any media are true and accurate (AAMFT Code, 9.2).
  • Academy of Nutrition and Dietetics and Commission on Dietetic Registration: accurate and truthful information in all communications, and no false or misleading claims (Code of Ethics, 2.e and 3.d).
  • NASW: accurate representation of the services provided (NASW Code, 4.06(c)).
  • American Counseling Association: counselors do not use counseling relationships to promote products or events deceptively or with undue influence on vulnerable clients (ACA Code, C.3.f). The 2014 code remains current while ACA finishes its revision (ACA).

If you are a US health care provider and a self-pay client schedules a service or asks for an estimate, federal rules require a good faith estimate of expected charges, and the expected charge reflects any discount you offer (45 CFR 149.610).

Do you bill insurance?

Keep promotions to self-pay services until you have read your payer contracts.

  • Copay waivers. HHS OIG warns that routinely waiving Medicare copays or deductibles can create liability under the federal anti-kickback statute and false-claims laws. It lists ads promising "discounts" to Medicare beneficiaries as a warning sign, and allows a waiver for one patient's genuine financial hardship only if it is not used routinely (OIG Special Fraud Alert).
  • Different prices by payment method. OIG can exclude a provider who bills Medicare or state health care programs substantially more than their usual charges without good cause (42 CFR 1001.701). Private payer contracts set their own fee terms. Read yours before you advertise a cash price below what you bill insurers for the same service.
  • Sliding scale is a separate model. It adjusts fees to a client's ability to pay under a standing policy. The ACA Code tells counselors to consider clients' financial status when setting fees (A.10.c), and the NASW Code asks social workers to consider ability to pay (1.13(a)).

Are you rewarding referrals?

The ACA, APA, AAMFT, and NASW codes each restrict payment or other remuneration for referrals (ACA A.10.b, APA 6.07, AAMFT 8.1, NASW 1.16(c)). California makes it unlawful for healing-arts licensees under its Business and Professions Code to offer a discount or other consideration as an inducement for referring patients (§ 650(a)). If a "bring a friend" offer gives anyone something of value for sending you a client, ask your board first.

What does your board say?

Your state or provincial licensing board has the final word on your license. If you are a health coach without a license, check the code of any credentialing body you belong to.

What Black Friday offers fit a health practice?

If you want to protect your regular rate, lean on added value and keep any discount small:

  • A bonus session added to a package at the regular package price (managing client packages).
  • Early enrollment in a January group program with a fixed start date.
  • A pay-in-full discount on a package, beside a payment plan at the regular price (5 ways to structure payments).
  • A free resource, such as a guide or workshop recording, with no discount at all.

How do you set up a Black Friday promotion well?

  1. Cap the number of spots. Use the number from question 2 and state it in the offer.
  2. Write clear terms: what is included, the price, the expiration date and time, and the refund policy.
  3. Stagger start dates across December and January so new clients do not all arrive the week you reopen.
  4. Plan the follow-up. Write the messages new clients receive after they buy, and the offer they see when the package ends (get clients to rebook).
  5. Keep the regular rate visible on your website and booking page for the whole promotion.

How do you tell if your promotion worked?

Measure four numbers once the promotion closes:

  • Revenue from the promotion, after the discount.
  • New clients, counted apart from returning clients who used the offer.
  • 90-day retention: how many promotional clients still book three months later.
  • Hours added to your calendar, so you see the time cost beside the revenue.

Compare them against the same period last year and note what you would change before next November.

{{top-five-ai-marketing-tools}}

Key takeaways

  • Run a Black Friday promotion only when it serves a specific goal, such as open capacity or a program launch.
  • Count your December and January capacity before you set the number of spots.
  • Keep your regular rate visible and confirm the promotional math covers your time.
  • Check your code of ethics, your board, and any payer contracts first. Keep offers to self-pay services, and leave copay waivers and referral rewards out.
  • Measure revenue, new clients, 90-day retention, and hours added.

Frequently asked questions

Can therapists run Black Friday promotions?

Yes, for self-pay services, when your advertising is accurate and you follow your licensing board's rules. Insurance-billed sessions carry added risk, because payer contracts set fee terms and federal guidance warns against routine copay waivers for Medicare patients. Check your board and your contracts first.

Is a Black Friday discount the same as a sliding scale?

No. A sliding scale is a standing, clear policy that adjusts fees based on a client's ability to pay. A promotion is a time-limited price change open to anyone. The two serve different goals and need different communication, so keep them separate in your fee policy and your marketing.

How do I discount my services without devaluing them?

Cap the number of spots, keep your regular rate visible, and offer added value, such as a bonus session or a resource, and keep any discount small. Set an end date and keep to it, so the promotional price stays a promotion.

Can I waive a copay as part of a promotion?

Treat it as off limits. HHS OIG warns that routinely waiving Medicare copays can create liability under the federal anti-kickback statute and false-claims laws, and a waiver offered to everyone during a sale is routine by design. For private insurance, your payer contract sets the rule, so read it before you make any offer to insured clients.

Should I offer a promotion if my schedule is full?

Skip it. A full schedule means a promotion adds stress without adding capacity. Open a waitlist or a January intake window, and come back to the five questions when you have room.

Decide before the deals arrive

Work through the five questions this week: goal, capacity, fit, pricing, and compliance. If any one says skip, you have your answer. If all five say go, cap your spots, write clear terms, and plan the follow-up before you announce.

If you run one, Practice Better lets you create coupon codes for a percentage or dollar amount off with an expiry date (5 ways to structure payments) and set daily, weekly, or monthly limits by service type (scheduling). Start a free trial.


{{free-trial-simple-text}}

The Top Five AI Marketing Tools You Need to Build Your Private Practice
By adding these technologies to your marketing toolkit, you can focus more on client care while ensuring your practice remains competitive in an ever-evolving digital landscape. Embrace the future of marketing and watch your private practice thrive with these essential AI-driven resources.
The Top Five AI Marketing Tools You Need to Build Your Private Practice
By adding these technologies to your marketing toolkit, you can focus more on client care while ensuring your practice remains competitive in an ever-evolving digital landscape. Embrace the future of marketing and watch your private practice thrive with these essential AI-driven resources.
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